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Empty parcel received from PayTM mall

I have ordered bluetooth earphone from Paytm mall and received the empty box. After complaining it to Paytm care, they ask to share a filled complaint form, some photographs, and weight of the package. After 3-4 days of sharing the required details Paytm care replied that “correct product was delivered to you”, where as I …

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Refund from Snapdeal – Rs.1,847/- : Shabeer Ali of Malappuram Dist, Kerala 676122 had purchased items from Snapdeal on 11-11-2014 and then cancelled some items later. He however did not get refund and Snapdeal was giving false assurances. Customer posted his complaint with ICF on 21-01-2015 and got his money back by 23-01-2015. Shabeer Ali, Malappuram Dist, Kerala 676122

Refund from Asia Steel – Rs.5,000/-: Mr. Navin Prasath of Ullagaram, Chennai 600091, Tamil Nadu had ordered for an antique oval sofa plus other items by paying a sum of Rs.5,000/- in advance on 04-11-2017. Even after three months he did not get delivery of the products. Mr. Navin Prasath posted his complaint with ICF on 08-02-2018 and the matter was taken up with the dealer, following which the customer got refund on 13-02-2018. Ullagaram, Chennai 600091, Tamilnadu

Refund of affiliate payment by Snapdeal – Rs.11,883/- : Mr. Rahul Aggarwal of Budhlada 151502, Punjab had been promoting Snapdeal products from his site/group as an affiliate. From last 11-12 months he sent over 20-25 mails to Snapdeal affiliate team for dues but till no payment was received. He posted his complaint at ICF on 13-07-2017 and the matter was taken up with Snapdeal. After follow-ups, Mr. Aggarwal got issue resolved on 02-08-2017 but mutual understanding for settlement with Sn… Read more Mr. Rahul Aggarwal, Budhlada, Punjab

Refund from Bagittoday – Rs8,150/- Manikandan D of Nethaji Road, Tiruvarur. 610002, Tamilnadu (Email: maniikandan90(at)gmail.com) placed an order worth Rs.4075/- with Bagittoday on 22-10-2012, through online. (order ID – 1018178071) But three times money got debited from his account. When he complained to them immediately, he was told that he would receive money back into his account very soon. However, instead of refund he received three parcels each worth Rs.4075/-. He returned bac… Read more Bagittoday

Refund from Flipkart.com – Rs.13,732/-: Asif Khan of Kulupwadi Boriwali East, Maharashtra ordered for a Nikon camera on 02-02-2013 with flipkart.com. He received a mail stating that there will be a delay in delivery and therefore Mr. Khan cancelled the order. However, Mr. Khan was surprised to find that the order was delivered despite cancellation. Since he had already bought a camera from the market he requested flipkart to arrange for reverse pickup and refund the money. However, despite r… Read more Flipkart.com - 27.04.2013Boriwali East, Maharashtra

Refund from Fitnessworld.in – Rs.2,198/- : Mr. Akshat Mangla of Gurgaon, Harayana had placed an order for INR 2198 on 15-Sep-2016 with fitnessworld.in. The company claimed to have shipped the product on 19-09-2016 but the customer did not get the product and there was no information from the courier company. He contacted Fitnessworld many times but was given false assurances every time. So he posted his complaint on 02-11-2016. The matter was taken up with Fitnessworld and finally Mr. Mangla g… Read more Akshat Mangla, Gurgaon, Harayana

Complaint against Yatra.com for refund – Rs.2,428/-: Ms. Indirani Rao of Mumbai had booked a ticket on GoAir from Mumbai to New Delhi through Yatra.com. After the payment was made, she was advised by Yatra.com that the booking was unsuccessful as no tickets were available. Ms Rao called up the agency to complain, and was assured that the money would be refunded in a week’s time. However, she did not receive the refund till 18-07-2009 when she posted a complaint with the Forum. The Forum app… Read more Indrani Rao, Mumbai

Karbonn mobile service – Rs.12,000/-: Mr. Nagamallappa of Bangalore, Karnataka (nagamallappa[@]toyota-kirlsokar.co.in) had purchased Karbon Mobile S9. After 6 months, it was not switching on. The service center suggested battery problem but even after checking with another battery the problem was not resolved. The device was submitted to the service center but even after a month it was not returned. Mr. Nagamallappa posted his complaint with ICF on 21-11-2014 and finally got his device replaced… Read more Nagamallappa, Bangalore, Karnataka

Replacement by Furniture Junction, Kolkata – Rs.53,000/-: Sandhya Sinhamahapatra, East Beraberi, Kolkata – 700136, West Bengal (Email: sandhyasinhamahapatra(at)yahoo.com) booked two products in the exhibition of furniture at ‘Ice Sketting Ring’ from ‘Furniture Junction’ by giving Rs 1000 on 25th August 2012. Delivered product( Marble Dining Table(6+1)) was completely different from the ordered product & in case of 5 Doors Wardrobe with Mirror there was no change made but two drawers were vani… Read more Furniture Junction, Kolkata

Repair work by Asian Paints for faulty product: Mr. Anoop Slathia of Jammu purchased adhesive chemical purchased from Asian Paints dealers for laying wall tiles. Mr. Slathia complained that within three months of laying the tiles by using the chemical adhesive, tiles started falling off the walls and this also caused damage to a glass on the table. Customer had approached the company who deputed their engineer to inspect the product and damages but did not offer any resolution. Mr. Slathia pos… Read more Anoop Singh Slathia, Jammu, J&K

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Empty parcel received from PayTM mall

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Empty parcel received from PayTM mall

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