Online Shopping | India Consumer Forum - Part 242

Category: Online Shopping

Refund not received for cancelled order

Sir, i buy a product online from lybrte+e com for rs 49/rs  for my son as a offer price, but payment was successfully, after payment received they themself they did cancelled the order why they cancilled the order, at my knowledge i did not push any cancellations button, while i asked  them on phone, that …

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Regarding misguidance by Flipkart

I, bought a product (Samsung Galaxy J6) during the exchange offer provided by Flipkart.com (see attached). They sent my parcel through EKART services. A delivery boy from EKART came to me on 8th February and he denied to accept my old handset (which was okay based on the Flipkart exchange policy) and delivery. At the …

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Product sold at higher price on Amazon with promise of money back

I bought a Product from Amazon on 24 Jan´19. While ordering it from Amazon i was facing a technical difficulty of not able to place order. So i called Amazon´s customer care and while on call, the executive asked me to buy from other vendor and once the product is delivered, she will give back …

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Fake Sandisk SD card from Amazon

I have received a fake sd card from amazon. That Sd card stopped working in two days. I hage reported it to Sandisk. They told me that the product is fake. I have reported the same thing with the all the proofs and attachments to amazon. They ate delaying it and could not give the …

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Regarding amount paid for lawyer consultation

On 15th on November, 2018 i booked a lawyer consultation when i was looking for some legal help and this site came up in Google search. I paid Rs.1250 fees for a meeting with a local lawyer and was given a phone number. I called the lawyer and he never picked up, i called these …

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Flipkart not refunding or replacing a product which is under warranty

This order was placed on 10th July, 2018 and the phone stopped working a month ago. So close to 5 months it worked and then randomly stopped working. Even though the product is under warranty since its under 1 year. Earlier flipkart agreed to refund the money since they contacted the seller and they asked …

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Amazon cancels order without my consent

Thinking of a consumer right, any ecommerce website should not cancel or modify the already placed and confirmed orders. I faced a situation where during some sale ordered a product Inalsa vacuum cleaner at really cheaper price 774 at amazon on Jan 22nd seller being cloudtail india pvt limited. And it was a prepaid order. …

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