I am writing to formally raise a complaint regarding the installation service provided for my recently purchased JBL product.
Product Details:
Product Name/Model: [e.g., JBL Soundbar SB590]
Date of Purchase: 27-Seot-2025
Installation Date: 05-Oct-2025
Purchased From: [Amazon]
I have already contacted your JBL customer support via phone], but I have not received a satisfactory resolution. This delay is causing significant inconvenience and dissatisfaction.
I kindly request the following:
Immediate corrective action or a re-installation by a qualified technician
Replacement/repair (if applicable)
Compensation for the inconvenience and damages (if any)
Please treat this matter as urgent. If I do not receive a response or resolution within 7 working days,
I will be compelled to escalate this issue through the National Consumer Helpline and,
if needed, file a formal complaint with the Consumer Court under the Consumer Protection Act, 2019.
Attached are the relevant documents for your reference:
Looking forward to a quick and fair resolution.
gupta nagendra
Ameenpur, Hydera 502032, Telangana
Email: sxxxxxxx9@gmail.com
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