No service after Valid AMC-Aquaguard Water purifier, Eurekaforbes

Kindly note that i had purchased AMC for 2 yrs with 4000 cost in 2023 which was valid 23 Sep 2025 . i had received service for 1 st yr with 2 filter changes. On second year from sep 2024 onward only once service received for filter cleaning in June 2025 from that point i am still waiting to get service. My AMC was now expired & all previous services got cancelled without my consent & new request was generated automatically without my prior information on 07 Oct 2025 & asking for charges to the service. I had made almost 100+ emails & 25-30 calls to eureka Forbes customer team but till date issue was not resolved.

Following are details for complaint along with numbers. 15 days back they agreed to provide service after expiry of AMC as service was booked in valid AMC period but that everything goes in vein & no service was provided. So how to contact Eurekafobes as customer care. When I contacted senior team members they tells will get resolved in 24 hrs which was not yet resolved after 4 monts. Service team calls me & says we are contract service & you hv to pay service charges & filter charges i.e 2700 + 530. So can somebody help me on this.

Kindly note new service request generated by eureka team is comes under Out of AMC period n service person asking for service charge. My old service request was generated in 01 sep 2025 & comes under AMC period which was cancelled by Eureka team without any consent & without service. Now due to your team mistake why I will pay service charges. I had already paid Rs 4000 for 2 yr AMC & I had not received any service during AMC in last 1 yr after sep 2024 for which in continuous discussion with Eureka team customer service team from last 3 months. Now why I will suffer with additional charges.I had booked all service request in valid AMC period so now it’s Eureka  team responsibility to complete it.

Such a fraud tea, When I will get resolution & service which were booked during valid AMC