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Complaint regarding Swiggy’s Unfair Cancellation Policy
I had an unpleasant experience with Swiggy that genuinely raises questions about their policies and ethics. I placed an order and had to cancel it within 1 minute due to a simple error in the delivery address. Despite cancelling almost instantly—clearly before the food was prepared or dispatched—Swiggy charged me ?* (including food cost, taxes, …
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Refund from Makemytrip – Rs.6,688/-: Mr. Anshu Tomar of Hyderabad, Telengana booked Spicejet ticket from Hyd to Del- SG226 (Travel date: 25 Dec 2014) & Del to Hyd ( Travel date: 4 Jan 2015)-SG235. He subsequently cancelled his Spicejet tickets on 24-12-2014 due to operational issues of Spicejet. However, Spicejet had cancelled the flights but this was not intimated to the customer by Makemytrip. He assured of a full refund but it was not coming through. He posted his complaint with ICF on 20-01-… Read moreMr. Anshu Tomar, Hyderabad, Telengana
Complaint against BSNL for not attending to broadband shifting application: Mr Amaresh Chandra Das of Kavoor, Mangalore-15, Karnatak had applied in June 2009 for shifting of his telephone with broadband to his new address. His application remain unattended till 23-09-2009 when he posted his complaint in the Forum. ICF took up the matter with BSNL officials who were kind enough to resolve the issue.Amaresh Chandra Das, Kavoor, Mangalore 15, Karnatak - 30.09.2009
Products from Asian Paints, repairs Rs.1,98,000/- : Mr. Anoop Singh Slathia of Jammu & Kashmir had purchased adhesive chemical from Asian Paints dealer on various dates for laying wall tiles. Customer says that within three months of laying the tiles by using the chemical adhesive, tiles started falling off the walls and this also caused damage to glass on the table. Based on customer’s complaint, Asian Paints had deputed their representative on 4th June 2019 to inspect the site and had opined … Read moreJammu, J&K - 180001
Defective Samsung mobile sold through Ebay – Rs.19,799/-: Mr. Jagadiswara Reddy, Bangalore (jagadish.t.reddy[@]gmail.com) had ordered one brand New SAMSUNG GALAXY Note2 N7100 with Ebay on 26-07-2014. After 10 days of receipt, Mr. Reddy found some defects in the handset and promptly reported the same to the Seller and Ebay. Ebay closed the complaint without any resolution. Mr. Reddy came to know from the Samsung Service Center that the mobile is a used one and the service is already active in F… Read moreMr. Jagadiswara Reddy, Bangalore, Karnataka
Replacemnet of mobile from Homeshop18 – Rs.6,199/-: Mahesh Vijay, Cochin, Kerala (Email: maheshvijay82[at]gmail.com) bought a Sony Xperia Tipo Mobile Phone (Black) from Home Shop 18 online website against the order no.926276277, dated 06th June, 2013, for an amount of Rs.6,199.00. The phone turned out to be defective with various functional issues. He contacted HOMESHOP18 the very next day and informed them about the issue with the new phone. HOMESHOP18 asked Mr. Vijay to return the product i… Read moreCochin, Kerala - 10.07.2013
Prestige Grinder servicing by TTK: Naveen Kumar, Vaanagaram Road, Athipet, Ambattur, Chennai, Tamilnadu (Email: naveen_5050(at)yahoo.com) had bought a prestige grinder on 16th July 2011. From the day he was having problems with the machine. He many times but he was not getting service from Prestige. He posted his complaint with ICF on 26-11-2012 and ICF pursued the matter with Prestige. The issue finally got resolved to the customer’s satisfaction by 06-12-2012.TTK Prestige - 06.12.2012
Complaint against ABN Amro for debiting twice for a single IRCTC ticket booking transaction – Rs.1290/-: Jahnavi Ayachitam of Bangalore had tried to book train ticket from IRCTC(site using ABNAMRO debit card on 2nd May 2009 for Rs.1290 from Bangalore to Hyderabad. The transaction did not go through and she booked the ticket with another debit card later. When she checked failed transactions in her IRCTC site, there was only one failed transaction with ABNAMRO. But when she checked her ABNAMRO… Read moreABN Amro - 21.07.2009
Complaint against Big Bazaar for selling adulterated Gopi Ghee: Mr. Shikha Airen of Bangalore (airenshikha(at)yahoo.com) had bought 4 Gopi ghee packets at discounted price on 14-08-2009 from Big Bazaar, Jayanagar, Bangalore and found it to be completely Vanaspati. He tried to contact G.G.G dairy products over mobile but could not. He posted a complaint with India Consumer Forum on 07-10-2009 and ICF took up the matter with Big Bazaar. Big Bazaar replaced the product on 12-10-2009 and had als… Read moreBig Bazar - 12.10.2009
Complaint against Syberplace for refund – Rs.53,499/- : Prashant Katke of Andheri West, Mumbai 400053 ordered for an apple iPhone 6s 64 gb grey colour with SyberPlace online website on 14th Feb 2016. Order No – 100058083. He was promised shipping in 7-13 business days. But even after 13 business the product was not delivered. Even after repeatedly contacting them they were simply giving false assurances. Therefore the customer cancelled the order on 29th Feb 2016. However, he did not get refund … Read more- Prashank Katke, Mumbai
Repair/replacement of Samsonite AT Prismo Spinner – Rs.9,950/-: Sarita Hegde Roy, Apollo Bunder Mumbai 400 001, Maharashtra, bought a Prismo Spinner Samsonite bag at Bagzone Lifestyles Pvt.Ltd (New BEL Road, Bangalore 560094). In just one trip the bag got frayed in more than one place and looked old and battered. She registered a complaint on Samsonite India’s online feedback form on 15th October 2012. However, there was no action on the part of the manufacturer / seller to remedy the issue… Read moreSamsonite - 17.11.2012
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