Hotels & Restaurants | India Consumer Forum

Category: Hotels & Restaurants

Complaint regarding refund from OYO

Booked an hotel cottage in OYO recently in Ooty. At time of booking OYO team assured for parking amenities and after reaching there hotel manager didn’t allow. Tried reaching support team but didn’t pick up the call only they pick call for Booking but not solving issues for already booked one. As hotel manager forced …

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Zomato is not refunding my amount

I have ordered food from Sweet Tooth on 18 th of OCT 2020 via Zomato, and the order was cancelled by the restaurant and still waiting for the refund, when ever I connect with the Zomato they say it will get refunded in 4 to 5 business days but its more than 10 days I …

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Refund denied by SWIGGY for undelivered food

Orderd food through swiggy app on 06 Oct 2020 amounting to ?240 for total 8 items. When the order came, there were only 2 the ordered items with 2 different items. Contacted swiggy, and they asked if I want a replacement order or refund. I went for replacement order. Replacement order came.. But again that …

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Refund of amount 794.85 from Zomato food delivery app

I have ordered few food food items from Zomato food delivery app on 13 march 2020. After ordering i cancelled it within few minutes due to some unavoidable reasons. At the time of cancellation restaurant told us that amount will be refunded by Zomato. When i tried to contact Zomato they are refusing to refund. …

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Pizzahut didnt deliver order even after advance payment

I have ordered pizza from Pizzahut today dated 8th March 2020 at 22.02hrs. It was commited to deliver order by 22.32 hrs same day but order was not received while doing this complaint as it is 23.40hrs of 8th March 2020. I request to take strict action on Pizzahut with requisite fine as well as …

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Unfair service charge by Local Stop Restaurant

I booked a table online for my sister’s birthday and she took her 4 friends along with her. They visited Local Stop Restaurant (pub) nad had their meal, but when they asked for bill they were charged service charge too in it, I booked the table through dineout mobile app, so my payment was online …

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Non-veg pizza delivered by Zomato instead of veg pizza

I have placed Order on Zomato from Fry Guys restaurent for Meduim Signature Pizza with Garlic Bread and Paneer Cheese Burgerhaving green mark showing vegetarian. However, they delivered us non veg pizza. We had that pizza and after some time realized its non vegetarian and called the restaurent they said its non veg pizza and …

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