Category: Hotels & Restaurants

Unfair service charge by Local Stop Restaurant

I booked a table online for my sister’s birthday and she took her 4 friends along with her. They visited Local Stop Restaurant (pub) nad had their meal, but when they asked for bill they were charged service charge too in it, I booked the table through dineout mobile app, so my payment was online …

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Non-veg pizza delivered by Zomato instead of veg pizza

I have placed Order on Zomato from Fry Guys restaurent for Meduim Signature Pizza with Garlic Bread and Paneer Cheese Burgerhaving green mark showing vegetarian. However, they delivered us non veg pizza. We had that pizza and after some time realized its non vegetarian and called the restaurent they said its non veg pizza and …

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Poor quality delivery of pizza by Swiggy

I placed an order on Swiggy on 26 December 2019. The cost of the order was INR 178/- which was paid online. The condition of the food delivered (Pizza in this case) was delivered in a very improper and mismanaged way. When i complaint about it through swiggy app. I was given the option of …

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Rs.500 Cancellation Fee by Swiggy for cancelling lunch within 3 min

I made an for Rs 995 using Swiggy App. Within 3 min, I cancelled the order realising that I made a duplicate order. I was charged Rs. 500 as cancellation fee. I was informed by customer service that they are unable to refund the cancellation fee because the restaurant already started making the biriyani (within …

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Complaint regarding wrong delivery by Swiggy

I ordered the muttar mushroom, laccha paratha and tandoori roti from swiggy on 14/11/19 and the order which I received, after half an hour of an ETA was chicken and tandoori roti. I complaint to swiggy customer care and I also wrote an email to them but they didn’t take it seriously. They promise me …

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Complaint against zomato for non-delivering and false information

I ordered food from zomato. 1. Zomato valet turned his phone off. 2. Zomato executives kept telling they just contacted him he’s nearby and will deliver soon 3. No response from they support executives 4. Neither they refund 5. They wasted my gold membership benefit 6. They didn’t cancel order on their own and they …

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No credit received from Zomato for cancelled order

Zomato pro promised credit on 3rd October but didn’t added yet. Value: 231. I ordered food from zomato on 2nd October but my order was cancelled after 50minutes by ZOMATO. So I contacted them and they promised me 185+46credits in my zomato wallet for the inconvenience caused but when I chat with the agents they …

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