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Snapdeal rejecting return requests and not refunding money

?I placed an Order on Snapdeal 23-09-2017. All the products were supposed to be stitched as per each product detail given. However, I received all unstitched products. I raised a return request for all these products within time and I got a response from Snapdeal saying that return cannot be processed. I have been following …

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Refund from Hitplay: Piyushi Gupta (piyushigupta9[at]gmail.com) of Manesar, Gurgaon, Haryana had ordered a citrus spritzer-home on 15/05/2013. However, the product did not give the desired service as mentioned on the website. The customer had repeately sent e-mails and was assured that they would arrange for reverse pick-up and refund. But even after a month nothing happened. She posted here complaint with ICF on 25-06-2013 and subsequently got her money back. Manesar, Gurgaon, Haryana - 23.08.2013

Complaint regarding Vox heater brought through Ebay.in: NAINESH KAPADIA, Gangotri Soc, behind gandhi kutir, Gujarat (naineshkapadiaisavailable(at)gmail.com) purchased one Vox heater through Ebay.in. Upon receipt he found the appliance was of poor quality with broken parts inside. His complaints to Ebay went in vain and he posted his complaint with ICF on 26-01-2013. The matter was finally resolved by way of refund on or about 04-03-2013. Ebay.in - 04.03.2013

Non-delivery of Ostore24 – Rs.1000/-: Ms. S Shamna of Trivandrum, Kerala (Email: shamna.s[at]nestgroup.net) had Ordered L’Oreal Force Vector Shampoo (1500ml) from Ostore24 online shopping site for Rs.1000 through Internet Banking(SBI), Order ID is 1336. But she did not receive the product even after 15 days. She had sent many mails their support team but got no response. She posted her complaint with ICF on 14-08-2013 and finally got her product by 02-09-2013. Trivandrum, Kerala - 02-09-2013

Refund from Bagittoday – Rs.2,149/-: Kunal Kumar, SAHARANPUR, Uttar Pradesh (Email: kunal.phy04[at]gmail.com) had ordered a HP laptop Backpack BP849AA on 5th July 12.05 PM with order no.33080251. But the product was not delivered even after two weeks. He posted his complaint with ICF on 13-07-2013 requesting for either delivery or refund. He got his refund on or about 20-07-2013. SAHARANPUR, Uttar Pradesh - 20.07.2013

Complaint regarding UPS purchased through Ebay – Rs.1,186.55 Jagannathan S, Thiruvallur Dist, Tamil Nadu purchased “Brand New Liebert ps Emerson UPS 600 VA for Laptop Desktop pc 2 year warranty” from seller gandhicomputers1 via eBay website but the item is defective. When contacted Emerson for the service, they mentioned that the UPS model had been stopped 4 fours ago. Also the UPS did not have serial number in it. The customer tried contacting seller several times through email but ther… Read more Ebay.in - 09.04.2013

Refund from Air Asia – Rs. 2,660/- : Mr. Ramachandra Prabu of Chennai booked an Itinerary RICJGH on Air Asia airlines. The transaction failed during first time and the amount (Rs.2660) got deducted from my ICICI bank account. He raised a complaint with the airlines but got no response. His repeated attempts were in vain. He posted his complaint at ICF on 08-01-2015 and the matter was taken up with parties concerned. Mr. Prabu got his refund by 22-01-2015. Mr. Ramachandra Prabu, Chennai

Mobile replaced by Micromax: Mr. Vaibhav Sawaiker of Borivali East, Mumbai 400066, Maharashtra (sawaiker_vaibhav[at]rediffmail.com) had purchased a Micromax phone on 07-04-2013. Since January 2014, he was having series of problems which could not be rectified even after servicing. He wanted a replacement but Micromax was not willing to do the same. He posted his complaint with ICF on 03-04-2014. After much following up Mr. Sawaiker got replacement first week of May 2014. Mumbai, Maharashtra

Billed more than MRP by Hindware – Rs.844/-: Mr. Sasank Motamarry of Hyderabad, Andhra pradesh (Email: mvvnsasank(at)gmail.com) purchased a Florence seat cover at HSIL secunderabad office located at Ashoka Bhupal Chambers, 5th floor on 24th November 2012. He was charged an amount of 2700/- INR ( Reciept # 51194) informing that the orginal cost is around 3100/- INR and with a 15% discount. Infact the bill was directly made for the 2700/- amount, there was no original cost, no discount mentione… Read more Hindware

Refund from Ega Cinemas, Chennai – Rs.1500/-: Kumar Sumit of Kakkan Street, Near SRM college, Potheri, Chennai-603203, Tamil Nadu (Email:chaurasia.sumit2011(at)gmail.com) tried to book 6 tickets in ega which near chennai egmore from the site http://www.egacinemas.com/ but it redirected me to http://www.ticketgreen.com. He booked tickets through icici debit card with ticket value of Rs 750. After successful payment when he was redirected back to http://www.ticketgreen.com but it gave error mes… Read more Ega Cinemas - 08.12.2012

Refund from Air Asia for damaged luggage : Mr. Vipul Chandak of Pali, Rajasthan had transported his newly purchased Microwave Oven by Air Asia flight I5-1728 on 08-11-2018 from Bangalore to Jaipur. He had paid Rs.1600/- for the said luggage and had also enquired with the Air Asia support staff on the feasibility of transporting this luggage containing microwave oven which the customer had clearly marked ‘Fragile’. Upon arriving at the destination airport i.e. Jaipur, customer received the bag… Read more Vipul Chandak, Pali, Rajasthan

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