Snapdeal rejecting return requests and not refunding money - India Consumer Forum

Snapdeal rejecting return requests and not refunding money

?I placed an Order on Snapdeal 23-09-2017. All the products were supposed to be stitched as per each product detail given. However, I received all unstitched products. I raised a return request for all these products within time and I got a response from Snapdeal saying that return cannot be processed. I have been following up with them for past two months, raising multiple complaints on emails and phone however not receiving any positive response. I have huge money at stake. I am extremely worried and also disappointed as I am not receiving my money in spite of no mistake from my side. All the products delivered to me are not as what they mentioned on their site. Appreciate if someone please help to get me my money.?

Sonal Kothari
Kharghar, Navi Mumbai 410210, Maharashtra


    • snapdeal on 20/12/2017 at 3:59 pm

    Dear sonal,

    Thanks for reaching out to us. We care about your grievance and would request you to share your concern in detail along with your order ID, complaint no. and contact information with us at so that we may assist you.

    Team Snapdeal

    • snapdeal on 28/12/2017 at 5:30 pm

    Hi sonal,

    Hope you are doing good.

    We hope your concern is resolved. Please write to us at in case you need any assistance.

    Team Snapdeal

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