vamshi_kr2018 | India Consumer Forum

Complaint regarding refund from Flipkart

I have ordered a mobile from through exchange with credit card on march 15-2018. But they have Flipkart had rejected my order initiated refund to my amount and stated that refund will be reflect with in 6 business working days. But today is 31-03-2018, still not yet reflected and I have contacted to bank they …

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Refund from Air Asia for damaged luggage : Mr. Vipul Chandak of Pali, Rajasthan had transported his newly purchased Microwave Oven by Air Asia flight I5-1728 on 08-11-2018 from Bangalore to Jaipur. He had paid Rs.1600/- for the said luggage and had also enquired with the Air Asia support staff on the feasibility of transporting this luggage containing microwave oven which the customer had clearly marked ‘Fragile’. Upon arriving at the destination airport i.e. Jaipur, customer received the bag… Read more Vipul Chandak, Pali, Rajasthan

Hitachi Airconditioner Service – Mr. Akash Pandey of Rajajipuram, Lucknow 226011 had purchased one Hitachi air conditioner on 24/06/2013 from Lucknow. There were several issues with the AC for which he had paid to the company but even though my problem has not been yet resolved. The compressor of the AC was in warranty period and he had egistered complaint of it too but they were not attending the same. Mr. Pandey posted his complaint with ICF on 21-05-2017 and the matter was taken up with the … Read more Rajajipuram, Lucknow

Refund from Indiaplaza – Rs.1,999/- Mr. Sundaresan pillai of Kariavattom P.O, trivandrum-695581, Kerala (Email: pillaicampus(at)gmail.com) ordered for a Bluetooth hands free, as per their description in the web site of INDIAPLAZA.. But the item they sent was a different item. When Mr. Pillai informed them about the wrong item, he was asked to send the item back and they would replace with right item. But they send the same item back in a new packing! When Mr. Pillai contacted Indiaplaza agai… Read more Indiaplaza.com

Refund from Shopclues.com – Rs.518/-: Ms. Taniya Roy of Durgapur, West Bengal (misstaniyaroy[@]gmail.com) had ordered for a men’s wool blazer (order no: 21943503) from Shopclues.com on 5-Oct-2014. The product which was delivered was a different one and she requested for return and refund. Though the request was approved Shopclues did not take any step to pick-up the product and refund the money. Ms. Roy posted her complaint with ICF on 29-10-2014 and the matter was taken up with the portal and f… Read more Taniya Roy, Durgapur, West Bengal

Complaint against Sterling Holidays Resorts – Rs.30,500/- : Mr. SANDEEP MURUDKAR, MUMBAI 400094, MAHARASHTRA was offered freebies and two week holidays against a sum of Rs.19,294/-. The sum was deducted from his credit card account 25-11-2012. A further sum of Rs.11,255/- was deducted without the consent of Mr. Murudkar. However, later he came to know that there are no freebies and no holiday coupons were sent to him.Mr. Murudkar started demanding refund of the amount deducted from his card … Read more Sterling Holidays - 28.04.2013Mumbai

Complaint against Syberplace – Rs.7,999/-: Mrs. Sugi Jose of Rt nagar, Bangalore, Karnataka had placed an order with Syberplace on 07-03-2016 for a smartphone. However, she neither got the phone nor refund and there was no communication from Syberplace. Mrs. Jose posted her complaint with ICF on 24-03-2016 and the matter was taken up Syberplace. After much persuasion and guidance from ICF, the customer got post-dated cheque for refund together with interest. - Mrs. Sugi Jose, Bangalore, Karnataka

Refund from Samsung for Samsung Grand 2 – Rs.21,000/-: Mr. Akash Doshi of Mumbai, Maharashtra (akashdoshi009[@]yahoo.in) had persistent complaints with his new Samsung Grand 2. He had made frequent visits and complaints to the service center but still the issue did not get resolved. He posted his complaint with ICF on 06-11-2014 and matter was taken up with Samsung. With our guidance and support Mr. Doshi finally got refund for the device by 05-12-2014. Akash Doshi, Mumbai, Maharashtra

Refund from Travolook – Rs.2,175/-: Mr. Shabir Ahmed Ahmed of Rajouri, Jammu & Kashmir had tried to book flight tickets on Travolook 12-11-2020 however the tickets were not booked due to fare expiration. The customer did not get refund and he posted his complaint with ICF on 30-01-2021. The matter was taken up with Travolook and after follow-ups customer got his refund by 9-2-2021. Rajouri, Jammu & Kashmir

Refund from Lenovo – Rs.17,000: Mr. Manish Advani, Chembur, Mumbai, Maharashtra (manish.advani[@]mahindrassg.com) had submitted his Lenovo P780 for repairs on 13-11-2014 and was told that he would get back the device in 10 days. But even after two weeks the device was not ready and he was told that the spares are not available. Mr. Advani posted his complaint with ICF on 27-11-2014 and the matter was taken up with Lenovo. Mr. Advani finally got refund for the phone by 7-1-2015. Manish Advani, Chembur, Mumbai, Maharashtra

Replacement of Iball Mobile Phone -Rs.7,100/-: Mr. Kaustabh Sen of Kolkata 700006, West Bengal (kaustabhsen@gmail.com) had given his phone for repairs to the service center on 09/10/2014. They said that the model had been discontinued and hence it was not possible to repair or replace the phone. Customer was asked to settle the issue by paying Rs. 843 for which they would provide him with a phone slightly better in features. The customer was not happy about the warranty for the product. T… Read more Kaustabh Sen, Kolkata, West Bengal

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