Direct To Home(DTH) services | India Consumer Forum - Part 42

Category: Direct To Home(DTH) services

Videocon DTH not responding to location shift request

I’m using Videocon DTH connection from last 2 years. I’m facing connectivity issues so many times. The major issue is login a complaint with customer care. Whenever I try to call customer care I need to wait at least 15 to 30 minutes to talk the person. If I want to talk to the supervisor …

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Dish TV not attending audio complaint

I had called to dish tv customer care about no audio dated 12 July 2017 she raised . My complaint & give me 24 hrs time to visit engenier no one visit till date. Esterday again I called to customers care he told me that u dont have any complaint my Dish tv registered no …

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Regarding poor service from Dish TV

I registered a complaint with dish tv regarding non working of set top box. Complaint no is 331428410. The custumer care executive assured me that the problem will be resolved with in 24 hrs by changing my set top box. Its already 40 hrs. Very poor response from custumor care centre. Every time they say …

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Cable operator not replacing set top box

Since last 3 months we are getting problem in watching TV via “In Digital” setup box. After so many complaint, the TISAI Cable operator is not taking any kind of proper action. I want all problems need to be solved in any case as soon as possible. I want new setup box from the cable …

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Electric current flowing through cable TV

Cable operators : SS Cable, Brahmand Thane. Network provider: scod network This is to bring to your notice about electric power supply flow in the cable wire connection provided in my residence mentioned below. I have been using cable connection from my present location for last 4 years but recently I am facing issues with …

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Complaint regarding cable TV service and support

For the past 5 years we using the cable connection. Its not clear audio & video & most of time not working. We raised the complaints to operators. But they doesn’t take actions. They are so interested to collect the money, not in people & customer service. Past 2 months cable not working. Aged people …

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Cable operator charging more in our area

In my area cable Operator charge 250 Rs per Month charge but in hole city Gorakhpur all cable Operator charges 200 only. When I say that take your box and refund my money they says that only 40% money back of set of box. What to do I won’t to take tight action on that. …

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