Today I order 2 items a t shirt and a track pant. The total amount I paid was 757 whereas due to some personal reason I have to cancelled the order and they refunded me Rs. 658. I saw the bill it says rs. 99 is from convenience fees. Why am I supposed to pay this convenience fees and what convenience they are providing I wanna know? This is not a way you should fool a person. I humbly request Consumer Forum to take care of this and do what they can do Or else this will get repeat and repeat day by day. Every penny matters of any individual.
Kolkata 711227, West Bengal