Refund from Ebay for sending defective book – Rs.1690/-:

Refund from Ebay for sending defective book – Rs.1690/-:

Manoj Kumar Gupta of Ramamurthy Nagar, Bangalore, Karnatka (Email: xmgupta(at)gmail.com) purchased a book woth of 1690/- rupees on 18th throgh ebay & received the same on 2nd Nov 2012 in which 20-30 pages are blur and not readable. So he raised a complaint with ebay who said they would return the money. Then they called the customer on 9th Nov saying that the seller says the book was of good quality and no calim can be entertained. Since Ebay rejected his claim Mr. Gupta posted his complaitn with ICF on 26-11-2012. ICF pursued the matter with Ebay and the publishers and finally Mr. Gupta got his money back by 13-12-2012.



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