This was my first ever booking experience with easemy trip. My bookings were canceled and a refund was initiated. Now it is more than 3 months my refund is still not received.
At first they told the refund was already completed from their end and asked me to check with my bank. I had to raise a dispute with bank listening to this people. After i get a clarification from bank this transaction never happened Ease my trip said it was a mistake from them the refund was not initiated. Post then multiple emails and calls they have only one dialogue “Your refund will be done by End of the day” that day is never coming.
Worst part the service care guys don’t have anything to support they could never connect me to any pf their seniors who could look in to this issue. They always say would arrange a call back but i never received any.
Its more than 50 calls and emails and i am tired and lost all my patience. Need to take a serious legal action on them. Please beware of this company. I don’t even understand how such irresponsible company can be listed in stock exchange!
Bangalore 560040, Karnataka