Travel | India Consumer Forum

Category: Travel

Regarding travel membership from Eternal Trips

I am sharing my experience with Eternal Trips Pvt. Ltd. On 26 August 2026, I paid ?21,599 for their travel membership after receiving the benefits and terms and conditions by email. What followed was an extremely frustrating experience. ? Undisclosed additional charges: When I tried to book a property, I was asked to pay an …

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Eternal Trips – Complaint Regarding Non-Refund of Holiday Package

I purchased a 5-year holiday package from the company in September 2025 by paying ?1,10,000. Since then, the company has discontinued its operations in South India and has failed to respond to my repeated emails and calls made through its customer care channels. Despite several attempts to contact the company, I have received no communication …

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Regarding travelling experience in saini travels

Saini travels,  Worst experience ever. I booked a ticket on the Saini Travels bus (MH 40 CT 0035) for the Pune-Amravati-Nagpur route. Since there were no other bookings for Amravati, they changed the route and took the bus directly to Nagpur, even though I needed to get off at Amravati. Despite my repeated requests, they wouldn’t …

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Correct information about no refund for train ticket cancellation within 8 hours

It appears that there is some misinformation doing rounds on the internet with regard to changes in the cancellation charges / refund for train tickets cancelled within 8 hours before the scheduled departure of the train.  Almost all sites reporting this information states that there is no refund if a ticket is cancelled within 8 …

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Ola Cab Services Charges Dispute

I am writing to formally lodge a complaint regarding a charges dispute with Ola that has remained unresolved despite multiple attempts to seek redressal. Details of the booking: Date and Time: 8th April 2026, 2:20 PM CRN: 10672254215 Amount Charged: Rs. 304 I paid the driver in cash at the time of the ride. However, …

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Refund of fare from Makemytrip, Indigo

Through Make my trip., we had booked two tickets  from Dubai to Pune for an Indigo flight. The flight was  for 4th March 2026.  The flight got cancelled by Indigo due to unavoidable circumstances. As senior citizens we could not process the refund of the fare then. We had sent an email to Indigo with …

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Regarding Darjeeling trip with GT Holidays

On the return journey, we were stuck in traffic. The driver proposed an alternate route for ?3,500 per vehicle. Instead of acting responsibly, the GT Holidays coordinator wasted time bargaining and finally refused, claiming the traffic would clear. It didn’t. We missed our flight because of this negligence. As a result, we had to: •    …

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