Category: Travel

Complaint regarding refund from Zoomcar

I had hired a zoomcar for self drive on 6th May 2020 and the booking has ended on 8th May 2020 in the morning. The car given to me had a completely depleted battery which had to be given jumpstart using an external battery at the time of pickup. The contact person at the pickup …

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Vistara Airlines not refunding full amount for cancelled flight

I’m facing extreme resistance for the refund from the airline (Vistara) for the flight scheduled to fly during the Lockdown 4.0(29th May 2020) but booked before Lockdown 1.0 (27th Jan 2020). The airline is fleecing the customers in the absence/unclear guidelines from DGCA and are keeping the money in a credit shell against customer’s approval. …

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Complaint regarding refund from Makemytrip

I tried to cancel a ticket on Makemytrip online. I have a zero mmt cancellation bought along with the flight ticket. I had bought this zero cancellation offer for 999 INR during the booking. My ticket clearly states that airline cancellation charges before 3 days is Zero including makemytrip charges. Zero cancellation fees : 24 …

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Complaint regarding refund from Easemytrip.com

This complaint is regarding refund of my booking which I made through easemytrip with. I cancelled my booking due to lockdown extended and flight was not available on that date. So I raised a request to Easemytrip for refund of my amount. The refund which I received from Easemytrip is 74 rupees only. Then I spoke …

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Complaint regarding services from easemytrip.com

Don’t try to book ticket from easemytrip, they will give you some relaxation on conveninece fee but you will get very poor service and they are just running shop without having management ethics. One representative of easemytrip called me and said please remove review on our app and we will solve your matter within 48 …

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Regarding refund from optiontown

I had purchased an optional seat upgrade from Optiontown which partners with Air India for a flight I took on March 15th 2020. As per the terms and conditions of the purchase, if until the last hour of the flight my seat is not upgraded the entire purchase amount will be refunded within 5 working …

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Regarding cancellation charges by Travel Triangle

Travel triangle is asking for cancellation charges. I booked for maldives. Due to covid-19, flights and property both gave full refund. I have mail from airlines as well as property. Then why is travel triangle and SHS holidays is asking for cancellation charge of Rs.13,900 including agent as i have also not cancelled the booking. …

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