Travel | India Consumer Forum

Category: Travel

Regarding travelling experience in saini travels

Saini travels,  Worst experience ever. I booked a ticket on the Saini Travels bus (MH 40 CT 0035) for the Pune-Amravati-Nagpur route. Since there were no other bookings for Amravati, they changed the route and took the bus directly to Nagpur, even though I needed to get off at Amravati. Despite my repeated requests, they wouldn’t …

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Correct information about no refund for train ticket cancellation within 8 hours

It appears that there is some misinformation doing rounds on the internet with regard to changes in the cancellation charges / refund for train tickets cancelled within 8 hours before the scheduled departure of the train.  Almost all sites reporting this information states that there is no refund if a ticket is cancelled within 8 …

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Ola Cab Services Charges Dispute

I am writing to formally lodge a complaint regarding a charges dispute with Ola that has remained unresolved despite multiple attempts to seek redressal. Details of the booking: Date and Time: 8th April 2026, 2:20 PM CRN: 10672254215 Amount Charged: Rs. 304 I paid the driver in cash at the time of the ride. However, …

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Refund of fare from Makemytrip, Indigo

Through Make my trip., we had booked two tickets  from Dubai to Pune for an Indigo flight. The flight was  for 4th March 2026.  The flight got cancelled by Indigo due to unavoidable circumstances. As senior citizens we could not process the refund of the fare then. We had sent an email to Indigo with …

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Regarding Darjeeling trip with GT Holidays

On the return journey, we were stuck in traffic. The driver proposed an alternate route for ?3,500 per vehicle. Instead of acting responsibly, the GT Holidays coordinator wasted time bargaining and finally refused, claiming the traffic would clear. It didn’t. We missed our flight because of this negligence. As a result, we had to: •    …

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No Refund Received from Paytm for cancelled Air India flight

I booked a ticket from Paytm from Mumbai to Delhi for 31st December 2025. The PNR of the ticket is 8xxxxH and paytm booking id is 2xxxxx4. This was Air India flight, they had cancelled this flight. Till date I have received no refund from Paytm even after raising ticket and sending mails to the …

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Indigo flight cancellation, compensation not received

I would like to bring to your attention that my family and I arrived at Delhi Airport on 5th December 2025 at 5:00 AM. Our connecting IndiGo flight from Delhi to Indore was scheduled for the same day at 10:00 AM. However, the flight was cancelled due to flight congestion. The flight was then rescheduled …

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