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Complaint regarding refund from Hathway

Hathaway telephone executive phone me and said there is and an offer running on your account if i renew my account he would provide 6months plan for 2600 rs he said and i said i am shifted to new location he checked with his technical team and confirmed there is feasibility to provide connection to my new location. I paid 2600 rs on 30/06/2018 to collection agent mr.nxxxxh. But technical visited on 03/07/2018 and told that there is no feasibility to provide to my new location. I called back to tele executive and he said he would refund the money back. But if called and asked customer care they said they could not refund the for existing customers. my money is not yet back.

Prasad Singamsetty
Hyderabad, Secunderabad 500062, Telangana
Email: pxxxxxxxxxxp@gmail.com



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