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Category: Internet Services

Complaint against Excitel for refund after disconnection

Its worst service by Excitel broadband. connectivity is although a issue but complaint is for refund. I have raised a complaint on 14 Jul’23 as per customer care they said device pick up time is 30 days after complaint and refund is after 60 days of device puck up (means total 90 days, which is …

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Complaint regarding refund from Excitel broadband

Sir I have taken a excitel broadband connection after expiring of plan i decided to disconnect this connection after i gave disconnecction request excitel customer care told me to submit device after that he told me that i will get my refund within 30 days from the submission date. But after 30 days completed i …

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Complaint regarding service from Act Fibernet, and refund

I am act fibernets customer for a year and my previous plan has come to end. So I thought upgraded to a more speeder plan so I called to the act customer care and requested to change my plan. The employee that I was speaking then said I raised a ticket for plan change and …

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Complaint regarding refund from Excitel broadband

In August 3rd 2023 , I recharged my Excitel broadband wifi at the time the payment got cancelled and i called the broadband authority to get the details about the refund . The response from them was i will get the refund in 10 days . After 10 days I didn’t get the payment again …

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Complaint regarding Hathway internet speed and service

I had taken a hathway connection on 3 august. Since i took the connection i have not got the speed of the pack which i took. The installer asked me to raise it with customer care. They said the max speed you will get is 40 mbps download and upload 20mbps, thia is outrageous as …

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Complaint regarding refund from Hathway Broadband

Respected sir/madam,  I paid amount to hathway broadband  for broadband service. After payment, they informed to me service not available to your area. we cannot provide broadband connection and we will refund your amount.after 3 days i was called they didn’t respond. i was very frustrated. For my work need emergency i was paid. After …

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Netplus broadband not returning my money for more than a month

I recharge my netplus broadbond  account with 589 rupees on14 june 2023. But after that i didn’t get the service active  so i complain to Customer case of netplus and i got information that my account is terminated on 30 may 2023 because of not recharging from last some mounts. So i requested to return …

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