Fake sale over phone, money collected through Paytm - India Consumer Forum

Fake sale over phone, money collected through Paytm

I got a call from snapdeal. A girl name ritu was talking, she talking about a offer in which she told me to buy anything for 4000 rs. And then snapdeal give me a assured gift. I confirmed her to not to pay any other rs. And she confirmed me for this.
Then i ask for a official mail of this offer then they mail me about offer by help@snapdeal.com so i confirmed that it is from snapdeal.
Then i buy gas for 4100 rs and paid money with paytm as she told me that paytm has 20% caehback.

After that she neither receive my call nor any information about my order.

Then i mailed to snapdeal customer care email and call for 15-20 times with description that i have to talk your executive bt they rply me only one thing that give us order id.

How can i give order id when i dont have?

So please help me to get that money refund.

Mayank soni
Gurgaon 122001, Haryana
Email: sxxxxxxx4@gmail.com


    • T S N SRINIVAS on 02/02/2021 at 11:35 am

    I have ordered groceries for Rs.650/- amount paid through Paytm. Amount received by Zopnow, but my order is canceled automatically. Despite of my mails to Zopnow, they didn’t refunded my money.

    • Suresh on 30/04/2021 at 9:10 am

    Yes it is fake.. Just now I got experience 604 rs loss.. Please don’t believe no one…

    • Sanat Tyagi on 30/04/2021 at 11:20 am

    I have ordered few Essentials at zopnow Rs600 got deducted from my UPI Linked Paytm. I have not rec’d any items nor have they send any refund. In fact no communication from there side

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