Testimonials

Refund from Hitplay:

ICF is the best site for online complaints!! I really appreciate their quick response.. I was struggling for my money since months, but within half an hour of writing a mail to ICF, i got my money refunded! Thank you so much ICF

Piyush GuptaPiyush Gupta, Gurgaon, Haryana - 23.08.2013

Refund from Ostore24:

Thank You ICF, Ostore24 credited Rs.575 in my account. Totally satisfy by your quick action. Once again Thank You Very much Sir! Excellent Work!

Thane, Maharashtra - 24.07.2013

Product not delivered by Housefull International:

I am extremely happy with the way ICF has taken care of the issue i had. I received my product in a day’s time. I will strongly recommend ICF to my friends and family.. Thank you once again.

Jolsna Rajan, Bangalore, Karnataka - 29.04.2013

Complaint regarding non receipt of Interest from Bajaj Capital:

With the whole hearted support of India Consumer Forum the task which seems to be impossible without court interference was completed satisfactorily. We don’t have words to express. Only we can say “A Very Big Thank You Sir”.

Poonam Tyagi, Mumbai, Maharashtra - 29.04.2013

Complaint against Sterling Holidays Resorts:

I was following up with Sterling Holidays for last four months and after a long waiting, I need to take help of Indian Consumer Forum.

Indian Consumer Forum help me a lot with their steps taken to resolve the said issue.

Sandeep Murudkar, Mumbai, Maharashtra - 28.04.2013

Complaint against Flipkart:

To begin with my first word is amazing the kinda responce i received from Indianconsulmerforum.org is amazing the kinda support they extended to me is amazing the time they took to resolve my problem that is again amazing.

Trust me friend if Indianconsulmerforum.org couldn’t have intervene i would have lost my money from flipkart.com.

Asif Khan, Boriwali East, Maharashtra - 27.04.2013

Delay in delivery of mobile phone by snapdeal.com:

Thank You indiaconsumerforum, I have got my money back. Without your help it was almost impossible to get money back from snapdeal.

Your support & follow up with snapdeal was very good. Thank you a lot sir.

Saurabh Kuhar, Old Faridabad, Haryana - 26.04.2013

Wrong delivery by DTDC:

Mr. Nagarajan Sir, Thank you for your help, all the way through; It is indeed a pleasure that dedicated efforts from your team and your side help umpteen number of legal hassles of customers like us, who often are meek to the legal system full of hierarchies. Yes , I have confirmed from IIMA, they have received my courier.

Akshay Bhat, XLRI Jamshedpur, Jharkhand - 24-04-2013

Categories

Solved Complaints

Refund from Yepme – Rs.250/- – Mr. Prince Gupta of Faridabad, Haryana 121005 ordered a product with Yepme ( order No.32333647) but the order was cancelled by them without any intimation. Even after three months the customer did not get refund. He posted his complaint at ICF on 23-11-2016 and the matter was taken up with Yepme. The customer finally got his money back on 21-12-2016. Mr. Prince Gupta of Faridabad, Haryana

Refund from Travolook – Rs.4,654/-: Mr. Bhanu Pratap Singh of Indore, Madhya Pradesh booked a flight ticket from Srinagar to delhi on 03/11/2020. He latter received a mail stating that ticket was cancelled due to fare expiration but he still did not receive refund amount. Mr. Singh tried many times via email and phone to talk to support executives, but there was no positive response. Mr. Singh posted his complaint with ICF on 05-12-2020 and the matter was taken up with Travolook. Finally Mr. Sin… Read more Indore, Madhya Pradesh 452010

Refund from Makemytrip – Rs.1640/-: Ms. Myrah Pinto of Pune, Maharashtra had on 26-06-2019 cancelled two tickets booked on Makemytrip and was supposed to get refund of Rs.1640/-. Eventhough MMT provided refund remittance details the amount was not credited to her account due to technical issues. Ms. Pinto had posted her complaint with ICF on 23-11-2019 and the matter was taken up with MMT. ICF also guided Ms. Pinto in following up with the beneficairy bank and finally she got her refund on 12-0… Read more Pune, Maharashtra

Refund from Travolook – Rs.11,281/-: Mr. Kamlesh Bajaj of Gandhidham, Gujarat 370240 booked tickets for the journey from Kanpur to Delhi on 24th Jan, from Delhi to Ahmedabad on 26th Jan, and from Ahmedabad to Kandla on 26th Jan, 2021 through Travolook, paying total amount of Rs.11,281.50. The customer was informed by Travolook that the above transactions were cancelled due to fare expiration and that the refund will be credited to his account within 7 to 10 working days. The customer repeatedl… Read more Gandhidham, Gujarat 37024

Refund from Palm Exotica – Rs.7,432/- : Mr. Ramkumar Kaleeswaran of Hyderabad, Telangana 500 084 stayed at Palm Exotica resorts on 20th May 2022 and checked out on 21st. Since he paid for two days but checked out within 1 day, he was to receive a refund from them of Rs. 7432/-. He did not receive refund despite several calls to them and email to them. He posted his complaint with ICF on 28-11-2022 and the matter was taken up with the opposite party for refund. Finally Mr. Ramkumar received ref… Read more Hyderabad, Telangana 500 084

Refund from Ebay – Rs.1,766/- : Mr. Kumar of Ahmedabad, Gujarat (Email: kumar6810[at]gmail.com purchased one Multi Sewing Machine on 13.01.2013. But the item was not delivered. He registered a complaint with Ebay but even after 45 days it was not resolved. He posted his complaint with ICF on 05-05-2013. After pursuing the matter with Ebay, Mr. Kumar got his refund on or about 18-05-2013. Ahmedabad, Gujarat - 20.05.2013

Complaint against MakeMyTrip.com for non-receipt of ticket/refund – Rs.8,871/-: Mr. Jaikesh Sudheer of Bangalore (princejake(at)gmail.com) had tried to book a ticket from Dubai to Bangalore on 11-03-2010. The payment was from his ICICI bank account but no ticket was issued by MakeMyTrip. Inspite of his various calls to the cutomer care he neither received the ticket nor the refund. ICF pursued his complaint with MakeMyTrip.com and Mr. Sudheer finally received the refund on 22-03-2010. Mr. Jaikesh Sudheer, Bangalore - 22.03.2010

NOKIA not honouring Warranty: Vijay Shanker, Bommair palayam, NEAR PONDICHERRY, Tamil Nadu (Email: vsjsatsanga(at)gmail.com) had a very bad experience in PONDICHERRY where Nokia mobile phone was taken to their service centre, who kept it overnight for 24 hours in their shop, messed around with the instrument, probably damaged it beyond repair and then REFUSED TO REPLACE THE PHONE THAT WAS WELL WITHIN the ONE YEAR WARRANTY. The mobile phone was just 8 months old. Mr. Vijay Shanker want Nokia … Read more Nokia - 17.11.2012

Complaint regarding UPS purchased through Ebay – Rs.1,186.55 Jagannathan S, Thiruvallur Dist, Tamil Nadu purchased “Brand New Liebert ps Emerson UPS 600 VA for Laptop Desktop pc 2 year warranty” from seller gandhicomputers1 via eBay website but the item is defective. When contacted Emerson for the service, they mentioned that the UPS model had been stopped 4 fours ago. Also the UPS did not have serial number in it. The customer tried contacting seller several times through email but ther… Read more Ebay.in - 09.04.2013

Refund from Makemytrip – Rs.6,688/-: Mr. Anshu Tomar of Hyderabad, Telengana booked Spicejet ticket from Hyd to Del- SG226 (Travel date: 25 Dec 2014) & Del to Hyd ( Travel date: 4 Jan 2015)-SG235. He subsequently cancelled his Spicejet tickets on 24-12-2014 due to operational issues of Spicejet. However, Spicejet had cancelled the flights but this was not intimated to the customer by Makemytrip. He assured of a full refund but it was not coming through. He posted his complaint with ICF on 20-01-… Read more Mr. Anshu Tomar, Hyderabad, Telengana

Kasim Rangwala on Regarding Refund Delay by Stanza Living, Breach of Policy: “Hi Khusboo Would you like to share how good is their services in property and food ?”
RAJNISH CHOUDHARY on Regarding services from Classic Pride travel company, Nashik: “I am scammed the same way by classic pride . I want to lodge a case against the company. Could…”
Vinoth Babu on Complaint regarding services from Vahathi driving school: “Were you able to get this issue resolved? I’m facing a similar problem with my license renewal. He took ?7,000…”
Pallavi on Complaint regarding Club Exotica Luxurious Vacations: “Such a fake company. They offer u 3 star or below instead of 4 and 5 star hotels and when…”
Karishma Parihar on Complaint regarding fake online work website: “I paid 500 rupees for the paragraph writing. Have to write 1500 paragraphs in 15 days and the salary is…”

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Hello Consumers!

Do you have a consumer complaint? Why wait? Submit your complaint using our Post Complaints box. You will hear from us soon.