Refund from Ebay – Rs.7,000/-: | India Consumer Forum

Refund from Ebay – Rs.7,000/-:

Refund from Ebay – Rs.7,000/-: Mr. Srikanth Suman Garishakurthi of Bellandur, Bangalore ordered Moto E 4G mobile device with Ebay and received the in unsealed pack of Galaxy Note 3. He had immediately raised a claim and was asked by the Seller to return the device so that he will arrange to send the actual product. However, the customer was apprehensive to take another device from the dealer as he had lost confidence and he asked for refund. Therefore the wrong product was picked up from the customer’s place. However, the customer was provided incorrect address of the Seller and the product could not be delivered to the Seller. The customer contacted Ebay many times but did not get any assistance. He finally posted his complaint with ICF on 16-08-2016 and the matter was taken up with Ebay and the vendor. After follow-ups, the customer got his refund by 08-09-2016.

Srikanth Suman Garishakurthi, Bellandur, Bangalore

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