aishwarya_ra | India Consumer Forum

Fake assurance of e-commerce service from Flipkart

I order a king size bed from flipkart which was delivered on 28th March 2019, and it’s part got detached the same day, I tried for replacement through app but showed error, so I called their customer support the next day and they said yes my complaint has been registered, and the product will get …

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Refund from Go Ibibo – Rs.7,493/-: Mr. Mohammed Sanjeliwala of Anand, Gujarat 388001 have booked online Air ticket from Go Ibibo Website. When he booked the ticket they showed that if cancelled only Return Ticket will be refundable. However, when the customer expressed his intention to cancel the ticket he was told he would not get any refund. Mr. Sanjeliwala posted his complaint with ICF on 23-08-2016 and the matter was taken up with Go Ibibo. After follow-ups, the customer got the mutually … Read more Mohammed Sanjeliwala, Anand, Gujarat

Non-delivery by Fitnessworld.in – Rs.6499/-: Mr. Sayantan Das of Howrah – 711101, West Bengal (sayantan_sou[@]yahoo.co.in) placed an order of Lifeline Manual Treadmill Basic Model from fitnessworld.in on 10/11/2014. The product was not shipped even after 10 days though the Fitnessworld gave false way bill numbers. Mr. Das posted his complaint with ICF on 25-11-2014 and the matter was taken up with the company. The customer got the product on 06-12-2014. Sayantan Das, Howrah, West Bengal

Failed transaction refund from Flipkart – Rs.3,320/- : Domnic Nadar, Bannerghatta Road, Karnataka (Email: domnic.nadar[at]gmail.com) placed an order on flipkart using Net banking option on 15th of May, 2013. Due to technical Error, the transaction could not proceed to completion but amount was deducted. For more than a month now he did not get his refund despte contacting Flipkart many times. He posted his complaint with ICF on 19-06-2013 and finally got his refund amount on or about 28-06-… Read more Bannerghatta Road, Karnataka - 28.06.2013

Refund from Swiggy for non-delivery – Rs.477/-: Mr. Uttam Shah of Borivali (west), Mumbai 400092 placed order for food from Kiku’s restaurant, Borivali west through Swiggy on 31.01.21 @7.47 pm. The bill of Rs. 477/- was paid through credit card. The food parcel was not delivered and on enquiry with restaurant, the customer was told that the food was already picked up. On Swiggy all also initially it was showing that the delivery person was on the way but after sometime that also stopped. The … Read more Borivali (west), Mumbai 400092

Refund from MMT – Rs.1,600/- : Mr Sangin Soni, Vadodara 390010, Gujarat (sangin.soni[@]cssgroupindia.com) booked ticket on makemytrip website on 5th Dec’14 from Ahmedabad to Pune. He did not get any confirmation from MMT or transaction SMS from the credit card company. Therefore he booked the same ticket through another travel portal. After this booking, the customer got SMS on his mobile from travel company for the first failed booking on MMT. Customer contacted MMT for refund against the fail… Read more Sangin Soni, Vadodara, Gujarat

Refund from Travolook – Rs.2,175/-: Mr. Shabir Ahmed Ahmed of Rajouri, Jammu & Kashmir had tried to book flight tickets on Travolook 12-11-2020 however the tickets were not booked due to fare expiration. The customer did not get refund and he posted his complaint with ICF on 30-01-2021. The matter was taken up with Travolook and after follow-ups customer got his refund by 9-2-2021. Rajouri, Jammu & Kashmir

Refund from Snapdeal – Rs.1600/-: Ms Shagufta Sulaiman, Kolkata, West Bengal ordered hp laptop battery from Snapdeal online shopping site. But when she didn’t get any update on getting the product she bought it from the market because of urgent need. When the product was received from Snapdeal, she saw it didn’t get fit into her laptop. She immediately lodged a complaint with Snapdeal and also wrote to them. After repeated reminders pickup was done after due verification and inspection of th… Read more Shagufta Sulaiman, Kolkata, West Bengal

Delivery of Motorola phone – Rs.15999/- : Mr. Charan Hemanth kumar of Bangalore 560064, Karnataka ordered Motorola mobile “moto g71 5g” from the website “motorola.in/” on 23rd September 2022 and it was supposed to be delivered by 27th September 2022. However, even after a week the phone was not delivered and the customer approached ICF on 01-10-2022. The matter was taken up with the company and the customer got delivery on 03-10-2022. Bangalore 560064, Karnataka

Reund from jblcharge2 – Rs.2,500/- : Mr. Nagaraj Maiya of Udupi 576101, Karnataka ordered JBL speaker on jblcharge2.in. He received speaker by kartrocket.com on 14-04-18 but unfortunately received speaker was fake and fully damaged. The customer wanted to return the product but could not. He approached ICF on 16-04-2018 and the matter was taken up with the parties concerned. Finally, customer got refund on 11-05-2018. Udupi 576101, Karnataka

Refund from Jaldifatafat – Rs.2415/- : Mr. Krishna Kishore of Bhimavaram, Andhra Pradesh had ordered 2 Items from site www[.]jaldifatafat[.]com viz., BOSE TWS 2 Wireless Headphones With Mic and LCD Display Replacement With Touch Screen Digitizer Combo For Oppo Realme 2 Pro – Black. The order was palced on 08-05-2020 but Mr. Kishore did not receive the product even after 45 days. He posted his complaint at ICF on 22-06-2020 and the same was taken up with the parties concerned. The customer finall… Read more Bhimavaram, Andhra Pradesh

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