Refund from Snapdeal – Rs.1600/-: | India Consumer Forum

Refund from Snapdeal – Rs.1600/-:

Refund from Snapdeal – Rs.1600/-: Ms Shagufta Sulaiman, Kolkata, West Bengal  ordered hp laptop battery from Snapdeal online shopping site. But when she didn’t get any update on getting the product she bought it from the market because of urgent need.  When the product was received from Snapdeal, she saw it didn’t get fit into her laptop. She immediately lodged a complaint with Snapdeal and also wrote to them.  After repeated reminders pickup was done after due verification and inspection of the product.  After accepting the product on 15th March, Snapdeal suddenly said they are going to return back my product and they are not going to refund. She posted her complaint with ICF on 22-03-2017 and the matter was taken up with Snapdeal and the customer got her refund by 4 May, 2017.



Shagufta Sulaiman, Kolkata, West Bengal

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