harish_ko | India Consumer Forum

Wrong item delivered by Amazon, no update, no support

I bought a smartwatch for my sister from Amazon’s retailer Appario retail. I have travelled to the US for work. We did not get a smartwatch as was ordered but a Syska extension box. Amazon is giving us a run around unwilling to refund the money spent (via netbanking) or ship the actual products. The …

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Solved Complaints

Refund claim against Tradus.in – Rs.13,550/-: Mr. Cyril of Kerala (Email: 2maurice(at)gmail.com) had won the an auction for LG LCD Jazz Atom (22 inches) Model : 22LU11UR on tradus.in on 22 April 2010 and made the payment of Rs. 13551.00 on the same day itself. The seller did not send the product or respond to Mr. Cyril’s repeated reminders. Annoyed by the attitude Mr. Cyril had requested for refund of the same through tradus.in on 29th April 2010 and later on 1st May and 2nd may 2010 also. … Read more Mr. Cyril, Kerala

Refund from Indiaemporium.com – Rs.2,899/-: Arun P Thampi of Chengelpet, Kancheepuram Chennai 603202, Tamilnadu (Email: arunpthampi(at)gmail.com) placed an order with on October 27, 2012 at indiaemporium.com by paying full amount. Of Rs.2,899/-. Since the day, the order was in processing status and Mr. Thampi lodged a complaint regarding this on December 04,2012. He did not receive any response and his calls were not attended to. He posted his complaint with ICF on 16-12-2012 and finally got … Read more indiaemporium.com

Complaint against MakeMyTrip.com for non-receipt of ticket/refund – Rs.8,871/-: Mr. Jaikesh Sudheer of Bangalore (princejake(at)gmail.com) had tried to book a ticket from Dubai to Bangalore on 11-03-2010. The payment was from his ICICI bank account but no ticket was issued by MakeMyTrip. Inspite of his various calls to the cutomer care he neither received the ticket nor the refund. ICF pursued his complaint with MakeMyTrip.com and Mr. Sudheer finally received the refund on 22-03-2010. Mr. Jaikesh Sudheer, Bangalore - 22.03.2010

Recovery of unsettled Security Deposit amount from Reliance Communications – Rs.654.26: Mr. Chandra Mohan of Ghaziabad (chandra175@rediffmail.com) had surrendered his Reliance Landline on 01-03-2009 after settling all the outstanding bills and applied for the refund of security deposit Rs.1000/-. Reliance had assured that his deposit would be refunded within 90 days. However, Mr. Chandra Mohan did not receive his refund even after 90 and he took up the matter with Reliance Customer Care. Foll… Read more Reliance Communications - 09.09.2009

Refund from Fitness First – Rs.3,000 – Ms. Aspriha Bhaumik of Indiranagar, Bangalore 560008, Karnataka had paid advance to a fitness club called Fitness First. The Club was later closed down but Ms. Bhaumik did not receive refund of the advance amount. She posted her complaint at ICF on 16-07-2016 and the matter was taken up with the Club. Ms. Bhaumik finally got refund 19-07-2016. - Indiranagar, Bangalore 560008

Cancellation and refund from Tradus Rs.4,201/-: Akshay Bhat of Jharkhand (akshay[at]astra.xlri.ac.in) ordered one Casio Edifice watch from Tradus at a discounted price of Rs.4201/-. He was however not satisfied with the feedback on the product and wanted to cancel the product. He did not get any assistance from Tradus in cancelling the order and therefore he posted a complaint with ICF on 03-09-2013 and the matter was taken up with Tradus. Mr. Akshay Bhat got the issue resolved on or about 08-0… Read more XLRI, Jharkhand - 08-09-2013

Refund from Makemytrip – Rs.11,000/- : Ms. Shrawani silwal of Bangalore booked Spicejet flight for 9thJan 2015. However, the flight was non operational and the booking for both ways got cancelled. Even after a month she did not get refund from Makemytrip or Spicejet. She posted her complaint with ICF on 08-03-2015 and the matter was taken up with MMT. After follow-ups the customer got her money by 12-03-2015. Shrawani Silwal, Bangalore

Refund from Industrybuying – Rs.34,190/- : Mr. Donboklang Khardewsaw of Shillong 793001, Meghalaya purchased a projector from Industrybuying but received a defective product. Customer immediately contacted industrybuying by sending photos of the product. However, there was no support from them to resolve the issue. The customer posted his complaint on ICF portal on 30-12-2017 and the matter was taken up with Industrybuying. After follow-ups and guidance to the customer for legal steps, the c… Read more Mr. Donboklang Khardewsaw, Shillong 793001, Meghalaya

Repair work by Asian Paints for faulty product: Mr. Anoop Slathia of Jammu purchased adhesive chemical purchased from Asian Paints dealers for laying wall tiles. Mr. Slathia complained that within three months of laying the tiles by using the chemical adhesive, tiles started falling off the walls and this also caused damage to a glass on the table. Customer had approached the company who deputed their engineer to inspect the product and damages but did not offer any resolution. Mr. Slathia pos… Read more Anoop Singh Slathia, Jammu, J&K

Memory card not delivered by Homeshop18 – Rs.299/-: Satish.R of Chennai, Tamilnadu (Email:satishktg@rediffmail.com) ordered Sandisk 4GB memory card In HOMESHOP18 ON LINE on 16-10-12 and was informed that the same will be delivered in 6 days. Until 2nd November the product was not delivered and Mr. Satish posted his complaint with ICF. The matter was taken up with Homeshop18 and Mr. Satish finally got the refund for the product. Homeshop18 - 04.11.2012

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