prashant.ma17 | India Consumer Forum

Replacement product not delivered by PayTM

I ordered an Apple MacBook from Paytm. It was delivered to me on 15th October 2017 but the product had a defective software. I was not able to use it as the screen froze when switched on. So, I filed a return and they took the product back on 16th October. After that a replacement …

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Refund from Travolook – Rs.16,921/-: Mrs. Yasmin Begum of Imphal had booked her tickets with Travolook for journey between Imphal to Guwahati. However, she received a communication from the agents that the bookings were cancelled due to fare expiration. Following this, customer waited for refund which was not made by the agent. Mrs. Begum posted her complaint with ICF on 25/3 and the matter was taken up with Travolook. Finally the matter was resolved on or about 20/4. Imphal 795003, Manipur

Mediclaim complaint against Oriental Insurance / Raksha TPA – Rs.2,00,000/-: Mr. Manoj Agrawal of Powai, Maharashtra (agrawalmanoj(at)hotmail.com) submitted a medical reimbursement claim for Vascular surgery (jugular vein) under policy with Oriental Insurance Co. LTD. Mumbai and their (TPA) Raksha TPA pvt.ltd on 5th March 2010. He had also submitted all the documents required by the TPA. However, the TPA was delaying the settlement and there was no communication from them. Mr. Manoj submitte… Read more Oriental Insurance - 05.07.2012

Refund from Housefull – Rs.4,420/-: Mr. Arnab Sircar of Kolkata, West Bengal had ordered for some furniture with Housefull. Out of many items one sofa was not delivered and Mr. Sircar raised a complaint with Housefull. Due to delay in delivery, the customer asked for cancellation and refund. However, the company did not respond or act even after many emails. The customer posted his complaint with ICF on 04-12-2015 and the matter was taken up with the company. The customer got his refund by 10-12… Read more Mr. Arnab Sircar, Kolkata, West Bengal

Refund from Ekstop – Rs.1,150/-: Mrs. Dhruti Desai of Mumbai had ordered for 10 kgs moongdal with Ekstop 17-12-2014. Even though payment was made order was not delivered. She posted her complaint with ICF on 19-01-2015 and the matter was taken up with the parties concerned. Customer finally got her money back on 02-02-2015. Mrs. Dhruti Desai, Mumbai

Refund from Red Bus / Travel services for changing bus service: Ajay Shunmugam of Chennai – 600096, Tamil Nadu had booked a bus ticket for travel from Chennai to Coimbatore on 14-03-2013, 10 PM. The ticket# TF4C26644335. The bus service# as indicated in the ticket was C21. but the Travels sent a bus with service# C11. When Mr Shunmugam checked with them, he was told that his bus would arrive shortly but even after an hour the bus did not come. Subsequently Mr. Shunmugam came to konw that t… Read more Redbus.in - 31.03.2013Chennai

Refund from Yepme – Rs.2,500/- – Mr. Komal Prabhu of Bicholim, Goa had returned a product to Yepme against order 32865300 dt.21-11-2016 and was expecting refund from them. However, even after one month he did not get his money back. He posted his complaint with ICF on 03-01-2017 and the matter was taken up with Yepme. The customer finally got refund by 25-01-2017. Mr. Komal Prabhu, Bicholim, Goa

Refund from Samsung for Samsung Grand 2 – Rs.21,000/-: Mr. Akash Doshi of Mumbai, Maharashtra (akashdoshi009[@]yahoo.in) had persistent complaints with his new Samsung Grand 2. He had made frequent visits and complaints to the service center but still the issue did not get resolved. He posted his complaint with ICF on 06-11-2014 and matter was taken up with Samsung. With our guidance and support Mr. Doshi finally got refund for the device by 05-12-2014. Akash Doshi, Mumbai, Maharashtra

Defective Karbonn Mobile – Rs.4,000/-: Natasha Naik of Kandivali(east), mumbai-400101, maharastra (Email: natashanaik2@gmail.com) had purchased Karbonn A3 mobile from star cj. and recieved the product on 6/5/2013. She could hardly use it for a week and then the product went blank. She did not get any assistance from Karbonn mobile/Star CJ in resolving the issue. She posted her complaint on 11-06-2013 and the matter was taken up with Star CJ and Karbonn Mobile. She finally got a new phone by … Read more Kandivali(east), Mumbai - 28.06.2013

Refund from Ega Cinemas, Chennai – Rs.1500/-: Kumar Sumit of Kakkan Street, Near SRM college, Potheri, Chennai-603203, Tamil Nadu (Email:chaurasia.sumit2011(at)gmail.com) tried to book 6 tickets in ega which near chennai egmore from the site http://www.egacinemas.com/ but it redirected me to http://www.ticketgreen.com. He booked tickets through icici debit card with ticket value of Rs 750. After successful payment when he was redirected back to http://www.ticketgreen.com but it gave error mes… Read more Ega Cinemas - 08.12.2012

Cancellation and refund from Tradus Rs.4,201/-: Akshay Bhat of Jharkhand (akshay[at]astra.xlri.ac.in) ordered one Casio Edifice watch from Tradus at a discounted price of Rs.4201/-. He was however not satisfied with the feedback on the product and wanted to cancel the product. He did not get any assistance from Tradus in cancelling the order and therefore he posted a complaint with ICF on 03-09-2013 and the matter was taken up with Tradus. Mr. Akshay Bhat got the issue resolved on or about 08-0… Read more XLRI, Jharkhand - 08-09-2013

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