Online Shopping | India Consumer Forum - Part 10

Category: Online Shopping

Indefinite wait for refund from Flipkart minutes

I am writing this review to share my experience with pathetic and constantly deteriorating after sales services of Flipkart customer care support. I have been a customer of Flipkart for more than a decade and this is in return of this loyalty one should expect from Flipkart. I ordered milk packets from Flipkart minutes and …

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Regarding non-delivery of order by Rathira Ayurvedic

Complaint Against Rathira ayurvedic– Payment Done, No Delivery, No Response Value: 499. I placed an order for Rathira Ayurvedic Butter Soap and completed the online payment, but I have not yet received my order or any shipping update. Gangireddy Kadapa 516380, Andhra Pradesh Email: sxxxxxxxx0@gmail.com

Non delivery of order by themusk, no refund made

I have order a top from The Musk (https[:]//themusk.in/) on 18 march 2025, order id #1xxxx4. Today is 21st april, the store has neither delivered my product, nor cancelled my order after repeated requests on whatsapp chat & email. before this when I had order a top, the quality was so bad that I returned …

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Return Request cancellations and False Updates by Nykaa

I had purchased a pair of shoes from NykaFashion, for which I later raised a return request as the size was inappropriate. return placed on 1st April 2025 with Nyka Fashion. The return was assigned to the courier partner ShadowFax, with the expected pickup scheduled for 2nd April. Since then, the return has not been …

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Received 35 gm Sunscreen Instead of 50 gm from Dot & Key

I ordered Dot & Key Vitamin C + E Sunscreen (50 gm) worth ?446 but received 35 gm pack. I raised multiple complaints via email to care[@]dotandkey.com. They kept replying with generic apology messages, but never resolved the issue, never issued a refund or replacement, and didn’t even assign me a complaint ID. This is …

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Prepaid order not delivered by Dabur India

I placed a prepaid order on March 27, 2025, from Dabur’s official website for Dabur Erand Tail (Castor Oil) – 100ml. I received a delivery confirmation email, but the product was never delivered. I have not received any call, message, or email from Dabur or the courier partner (DTDC). Despite multiple emails and follow-ups over …

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Complaint reg return Rejection by Nykaa, Lack of Support

My complaint regarding the return of two sarees I purchased from Nykaa. I initiated the return due to the poor quality of the product compared to its price. However, after waiting several days for approval, my return request was unjustly rejected on March 23, which was both frustrating and disappointing. Upon reaching out to their …

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