Complaint regarding Big Bazaar profit club membership - India Consumer Forum

Complaint regarding Big Bazaar profit club membership

I have opted the big bazaar profit club membership from Big Bazaar pune(hinjewadi phase1 branch), immediately after receiving the card I understood the details shared by sales person was wrong and opted for cancellation, that guy was saying the card is not activated after 24hrs you can cancel. Hence I have returned this card in phoenix market city big bazaar branch Bangalore. Even after the more than 2 months I am waiting for the refund I haven’t received it. I have been chasing the customer care centre and those guys are closing the complaints without notice. Please do the needful and help me as soon as possible.

Pradeep Hosakoti
Bangalore 560066, Karnataka


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    • Subhasis Gope on 06/04/2020 at 10:55 am

    How to use my profit club balance in this month
    in online due to corona( covid-19).

    • Rohit on 18/05/2020 at 3:59 pm

    Fake Bog bazar scheme of profit Membership card. Highly recommend not to take ..Fake company policies

    • Sohel Lalani on 18/06/2020 at 5:51 pm

    I have lost my card and someone is using it

    • Atonthei ragui on 25/06/2020 at 7:00 pm

    How can I use my profit club card during this lock down? I still have Rs.9000 left on my card .

    • M.Balagangatharan on 06/07/2020 at 11:54 am

    How can I use my profit club card during lockdown period ?
    What is the validity of my card ? How to find it online?

  1. Its same with many people. During lockdown how the card would eb used. Moreover, they wont serve to all places through online. My card is not updating for available amount since a couple of months when exceeded to 6 months (not using).

    • Chintu kumar on 10/10/2020 at 7:10 pm

    Hi I Chintu kumar from biharsharif NALANDA sir i can’t use my balance due to Korana kal and my card is expired and profit club customer care do not any information about my card so please help me

    • Kanhaiya on 24/10/2020 at 1:52 am

    Same here .Big Bazaar has taking wrong benefit from customer

    • Thara on 24/12/2020 at 6:07 pm

    Yes, even my application for refund of money did not get any response.

    • Mukta soni on 26/12/2020 at 4:14 pm

    I want to know my balance but 18002002255 no. is showing wrong no.

    • Subash on 05/01/2021 at 7:35 pm

    My Name is Subash and my Big Bazar Profit Club card Number is 92213921614051.
    I have a balance of Rs.10000/- till 31 Dec 2020. Now its showing zero balance in my account.

    Due to the COVID-19 scenario I was not able to visit any big bazar and alsoI was unable do online purchase to complete the balance amount on previous year.

    You are requested to help to refund the amount.

    • Jitendra on 10/01/2021 at 10:34 am

    Big bazaar profit club customer care number is not working. All the balance in my club account is expired. There is no way to reach out customer care.

    We all need to log a consumer complaint against big bazaar profit club

    • Udaya Namagiri on 22/04/2021 at 9:26 am

    Big Bazaar Profit Club balance is not visible now.
    I lost all my money which is prepaid.
    There is no way to reach out customer care.

  2. We have 3460 rupees balance, the future pay shows ZERO BALANCE, again nobody answers phone on customer service . Dont know where the balance amount is gone.
    Very unreliable organisation.

    • Harish Negi on 08/05/2021 at 8:37 pm

    Mere big bazar profit club card me 8779 rs balance the, lekin corona ke chalte me shopping nahi ker paya ab mera balance nahi dikha raha hai. Or card no ko unable to link bbpc account dikha raha hai, now how can I get back my money

    • Tarun Kanta Jena on 14/05/2021 at 12:40 pm

    My name is Tarun Knat Jena. i have a big bazzar profit club card (92219750626595). Rs. 4500.00 amount was there. But it is showing zero balance in account.
    Kindly refund the amount.

    • HARSH DUA on 17/05/2021 at 10:59 am


    • Munish Poojary on 29/05/2021 at 1:10 pm

    I had paid 10000 to big bazar profit club during sept
    2019 and the balance was not utilised during COVID period as most of the time delivery was not available from big bazar. Now suddenly profit club balance has disappeared and numbers give online platform are not working. Is this a fraud scheme ?

    • Samrat Kasture on 30/05/2021 at 1:09 pm

    My Big Bazar Profit Club card No is 92244313567615. Due to lock down and corona pandemic I could not vist BigBazar outlet.
    My card is now showing 0 amount, while i took the card from one of the outlet it wasn’t told about any such policy that amount will be 0 after 18 months.

    Please help to credit/refund my unused balance amount into my Big Bazar Profit club card.

    • Anand Bakshi on 27/07/2021 at 11:45 pm

    Anand Bakshi on 27/07/2021

    My Big Bazar profit club card number is 92222099557216. Due to lock down and corona pandemic I could not visit Big bazaar outlet. I topy card with 10, 0000 rs and now it is showing 0 amount.

    This is hard earned money. This is the big cheating and froad by Big bazaar. They never told is that your card will expire and money will go.

    I m going to file a case in consumer court.

    Plz return my money back at the earliest

  3. my bbpc card no.92205129027706,Renual of Bbpc card DATE 5-2-22, but not received ? 500 fbb e-gift Card till date,send me at the earliest Date,MY Sim no.9550998123

    • Rakesh Kasba on 28/04/2022 at 4:48 pm

    The BBPC Card balance not showing on App. I joined in Nov 2021 and since Feb 2022 I did not use the balance.
    Is my balance of Rs 9000 lost . How do i get my money back.

    • Jaya Chaturvedi on 07/05/2022 at 2:20 pm

    I purchased BBPC card for ?10000 which will expire on 31.08.22. From February,2022 , I’m not able to avail my balance. How Will I get my money back? This is my hard earned money.

    • Chandramohan Negi on 09/05/2022 at 11:36 pm

    Hi, I have 2 Big Bazar profit club card but am not able to redeem it as all future group stores are closed. How to get refunded my balance from big bazar aa no customer care call & even mail is being answered.

    • Satender on 10/05/2022 at 11:03 pm

    How can I get refund of my big bazaar profit club card . future group has closed outlets and no response from call center and email and they deactivated Instagram also. Please suggest some way .

    • Parag Bedse on 11/05/2022 at 12:27 pm


    I am also facing same issue with BigBazaar membership card, i have even requested for refund which did not received. I requested for the refund last month and now the customer care number is not reachable.

    • Madhumita Chatterjee on 18/05/2022 at 9:38 pm

    Being a long time profit club member at present highly worried about my money in 2 cards around Rs.16000/- are still pending and all stores in Kolkata are closed since March’22 and helpline no. also not working then how will I get back my money?

    FBB vouchers are also not working and all stores are closed without any notice.

    I am not expecting from Future pay for this kind of behaviour with loyal members. This money is hard to earn. I have no idea how will I get back.

  4. How to redeem profit club amountbigbazar is closed now.
    4 month my 10000 rs money is not refunded

    • Salman on 30/05/2022 at 11:45 am

    How BBC card redemption will be done after take over by RELIANCE SMART BAZAAR. One is responding neither BIG BAZAAR nor RELIANCE SMART BAZAAR.
    Any has some idea how to get refund.

    • Akash Gupta on 01/06/2022 at 9:30 am

    Hi team,
    We are not able to get any refund from big bazaar for profitclub card and there is no way to communicate with them.

    Please help

    • Akansha jain on 12/06/2022 at 10:54 pm

    Hello team,
    We are not able to get any refund from big bazaar for profit club card and there is no way to communicate with them.
    Please support us in any way.

    • RAJA SARKAR on 15/06/2022 at 11:02 am

    No outlet in KORBA (C.G)
    Dear Sir,
    I recently purchased a BIG BAZAAR PROFIT club card now the outlet is shut how can I retrieve my money.

    • Umesh on 23/06/2022 at 9:22 am

    I got Big Bazaar Profit Club card just one month before they close the Big Bazaar. Still I have Rs. 11000/- Balance is there, so please share me the right contact or path to get the money back.

    • Sunil Agrawal on 28/06/2022 at 9:57 pm

    I am having Big bazzar profit club card and had approx Rs 9000 balance. Tried all the possibility to contact BB but not able to reach them. Today I saw my balance was showing to zero and now I am not able to login to that app.

    I think we need to get united to fight with BB.

    I have created telegram group https[:]//
    please join

    • Mandeep Chouhan on 29/06/2022 at 12:33 pm


    I have approximately 20K amount with Big bazar profit club and future pay.
    I tried many ways to make contact with big bazar, but nothing working out.
    Please guide the way to get money back.

    • rathna veera dsilva on 11/07/2022 at 6:28 pm

    I have approximately 10k in my BBPC. I used only 1st month of the day I purchased this card the next month all the stores are closed. every month 2k debited for 4 month from my account .I can’t reach anyone. all the sites mail contacts are not reachable. how to take action on these fake companies

    • Brijendra singh on 02/09/2022 at 9:08 pm

    I have approximately 8000 in my BBPC. I used only 4th month of the day i purchase this card dec-2021 8074 amount in my profit club. I cant resch anyone. All the sites mail contacs are not reachable. How to take action on these fake companies.

    • Upendra Rao on 06/02/2023 at 4:33 pm

    I am a retired senior citizen with no pension. I took the BBPC from Future Group from their store in Kathriguppe, BSK 3rd Stage, Bengaluru. I have been running from pillar to post for getting a refund of Rs 10,000.00 deosited. The Future group offices in Bangalore have all been closed, the emails are bouncing back and customer call phone numbers are not working.
    Is there any way that the deposit can be refunded?
    Other than consumer court I do not know any other way to proceed.
    Other members may pls advise.

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