Complaint regarding no delivery by shadesinc page on Instagram
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Complaint regarding non-delivery by shadesinc page on Instagram

I ordered a shirt from the “shadesinc” page on Instagram for 1650/- on 9th April but still haven’t got my delivery. They told me that it will be delivered within 8 to 10 days for a normal delivery mode. I asked them for tracking ID repetitively but got no revert and instead got a rude reply asking me to wait. And for which I waited for 10 days without bothering them.
After the completion of 10 days right from the purchase date i.e. 19th April, I texted them again but still in vain as I got no reply. This went on for a couple of days and after repeated texting and asking them for a specific date for delivery, the company replied “28th April”. I then waited till the 28th of April and again texted them asking for my product which wasn’t delivered on the date they promised. Post this fiasco, they replied that my product was misplaced and they gave me two options: 1) Refund or 2) Wait for the shirt and they will airship my product without any extra charges. I decided to give them another chance and wait for my shirt.
And now, when I asked them constantly for the past 3 days and even calls which they didn’t receive to know about the whereabouts of my shirt, I got a reply “It is out of stock and you will have to wait till it restocks or choose another shirt”. To this, I replied that I don’t need any of the shirts and refund of my hard-earned money. For this, I get a reply “No refund can’t be done. We are giving you a choice. And you are acting smart.”
I urge you to look into this matter and file a complaint against @shadesinc on Instagram. I ask for my compensation and the mental torture I’ve been put through repetitively and the humiliating replies I got from them. As I can only add one picture below, I’m adding the last conversation of the chat on Instagram. I have other screenshots as well in case the authority needs any access to them. Awaiting your response eagerly.
Thane 421203, Maharashtra


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    • Urmila on 02/06/2023 at 8:17 pm

    I have faced similar incident from Shadeinc_ of Instagram. They are not returning my money (Rs.1650) and I have not received anything after my purchase on 25th May. They stopped responding after 25th May, though I enquired many times.

  1. I have faced same issue and lost my Rs .3349 to Shadesinc_ , they abused me in messages when I demanded my money and aggogantly said you can do whatever you want.

    • Ninja on 10/10/2023 at 9:53 am

    This seems like a fake page but has huge number of followers. When I raised my concerns about missing address, phone no., no option of CoD etc., then they said they only accept orders through DM. I shared the screenshots of so many complaints on internet to which they said those are all fake made by competitors. I eventually did not order due to red flags.

    • Devika on 10/10/2023 at 10:49 am

    I have faced the same issue with my order worth 3700. Kindly let us know what can be done about this

    • Lavleen on 19/10/2023 at 5:46 pm

    It’s a big scam. But they don’t know wrong deeds Ultimately have the worst endings. They don’t reply. They don’t deliver.

    • Shilpa on 14/11/2023 at 12:50 pm

    Now they have changed their name to shadesltd_
    I too have been scammed.
    Paid 3700/- via Paytm to some pratik solanki . No order no recieved . No tracking’s bn 20 days I haven’t recieved my order and they are not replying .. all are fake followers

  2. Same with me . I have been scammed for 3700/-.
    No reply on mails and messages. No contact no . Fake followers

    • Saguna Ahluwalia on 19/11/2023 at 1:42 am

    Same with me. Paid 3600 and no reply to my messages. Been 15 days! Anyone with a solution, pls contact me . There must be something that can be done!

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