I purchased a 5-year holiday package from the company in September 2025 by paying ?1,10,000. Since then, the company has discontinued its operations in South India and has failed to respond to my repeated emails and calls made through its customer care channels.
Despite several attempts to contact the company, I have received no communication regarding my membership, available services, or refund status. I have subsequently become aware that a number of other customers have reportedly experienced similar issues, raising serious concerns about the company’s business practices.
It appears that the company continues to operate in certain regions of North India while repeatedly closing branches in other locations after collecting payments from customers. Such conduct has caused significant financial loss, inconvenience, and mental distress.
I therefore request the concerned authorities to investigate this matter and take appropriate action against the company. I also seek a full refund of the amount paid, along with any applicable compensation for the deficiency in service and the hardship caused.
Vinothkumar
Chennai 600100, Tamil Nadu
Email: axxxxxxxxxxh@gmail.com
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