India Consumer Forum for online consumer complaints - Part 21

Regarding non-delivery by Arihant Publications, Shipmozo

I am filing this complaint against Arihant Publications and their courier partner Shipmozo for the non-delivery of my prepaid order. I had placed an online order for books from Arihant Publications. The order was shipped through Shipmozo courier. As per the tracking information, the package has been in transit since 14th June 2025, and the …

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Complaint regarding Trade2Foreign Service and Non-Refund

On 3rd June 2025, I paid ?5,000 to Trade2Foreign as an initial amount for their export assistance service. The verbal/written agreement was that the remaining payment would be made only after the successful completion of the first export deal. However, the company provided a fake buyer and then started demanding full payment, which violates the …

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Reliance Digital — Non resolution of AC Service ResQ plan

Complaint regarding my Kelvinator AC (Model: SAC 1.5T INV5S KAS-X18510B), which has been non-functional for the past 6 days. Despite team’s assurance in the last communication that the issue would be resolved within 72 hours, absolutely no action has been taken so far. This delay is not just disappointing, but completely unacceptable—especially considering that I …

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Level of TDS in water purified by Eureka Forbes aquaguard

The product delivered is showing TDS of 150 which is not drinkable. The technician did not fit the new product well and I am still buying water from outside. Complaint was registered the same day it was fitted. ticket number is CM-14xxxx5-5xxxxxx4. No one from the Company has still attended it. I am still buying …

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Refund not received for products returned – online shopping

Refund Not Received for Returned Product. Value: 1910.04 I had ordered 2 bedsheets but received different items. After raising a return request, the product was picked up, but I have not received my refund yet. I have tried calling and messaging, but there has been no response. My orderid  4xxxx4  purchase date of the product is …

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Samsung TV 10 years extended warranty for TV screen

I bought a Samsung Neo QLED TV (QA65QN90BAKLXL) 65 inches TV in Girias Kolathur on 14-Jan-23. I was told the general warranty would be for 5 years and 10 years of extended warranty for the Screen. Since last Wednesday, I had some issues with the TV, as I am getting a blank screen – no …

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Regarding services from Grades Global Immigration

I am writing to formally regarding services from Graged Global Immigration for immigration consultancy. I had availed their services with the understanding that they would assist me with the immigration process. Based on their assurances and promises, I made a payment of INR 1,00,000. However, after receiving the payment, the company stopped responding to my …

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