India Consumer Forum for online consumer complaints

Correct information about no refund for train ticket cancellation within 8 hours

It appears that there is some misinformation doing rounds on the internet with regard to changes in the cancellation charges / refund for train tickets cancelled within 8 hours before the scheduled departure of the train.  Almost all sites reporting this information states that there is no refund if a ticket is cancelled within 8 …

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Complaint regarding Digismart mixer purchased on Flipkart

I had ordered mixer grinder from Flipkart. The mixer that came was not working. So i replaced the mixer. The mixer that came worked only for 10 days. Now no one is ready to help. Nor flipkart nor the service centre of company. The company people are telling to send product to repair in Delhi. …

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Complaint regarding order placed with toykoo.in

I am Rajesh, and I purchased a toy car worth ?1,439.10  from the website toykoo.in on **27 June 2026** as a birthday gift for my son. The expected delivery date was **6 July 2026**. However, the product has not been delivered. From the day the delivery was due, I have made repeated attempts to contact …

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Ola Cab Services Charges Dispute

I am writing to formally lodge a complaint regarding a charges dispute with Ola that has remained unresolved despite multiple attempts to seek redressal. Details of the booking: Date and Time: 8th April 2026, 2:20 PM CRN: 10672254215 Amount Charged: Rs. 304 I paid the driver in cash at the time of the ride. However, …

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Drinkprime Water Purifier issues, No Resolution No suport

I am writing to register a formal complaint regarding the rented DrinkPrime water purifier installed at my premises, which I have been using for the last 3+ years. Since 17 June 2026, I have been facing a serious issue with the purifier’s water dispensing function. The purifier is not dispensing water correctly, and this has …

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Mango consignment not delivered by ontrain logistics

On 13.06.2026 i have sent  2 carats of mangos from kolkata to chennai which was own consumption , vide on train logistics. on 16.06.2026 i was suppose to get the consignment, my person went several times to the Ontrain logistic office but he was asked to come in the evening whereas he was suppose to …

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Complaint regarding short refund from Vijay Sales

I wish to lodge a complaint against Vijay Sales regarding an incomplete refund for cancelled orders placed through their online platform. I placed orders for iPhone 17 devices for personal use for myself and my family members. Two of my orders were subsequently cancelled by Vijay Sales without any request for cancellation from my side. …

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