India Consumer Forum for online consumer complaints

Fraud sales by Instagram vendor in the name of Kanchivaram Sarees

I wish to bring to your attention a case of online shopping fraud I experienced through an Instagram-based seller. Incident Date and Time: 9 July 2025 1:02 PM Incident Details: I ordered 2 sarees and 2 blouses from an Instagram page named “Kanchivaram Sarees”. The seller contacted me over WhatsApp and confirmed my order. It …

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Non-delivery of study material by ALLEN Career Institute

I hope this message finds you well. I am writing to express my concern regarding the continued lack of clarity and support in resolving the issue related to my incomplete book shipment. Despite several follow-ups—and repeated clarification from my side—I am still receiving the same generic response: “You have received all available books. Any remaining …

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Complaint regarding Swiggy’s Unfair Cancellation Policy

I had an unpleasant experience with Swiggy that genuinely raises questions about their policies and ethics. I placed an order and had to cancel it within 1 minute due to a simple error in the delivery address. Despite cancelling almost instantly—clearly before the food was prepared or dispatched—Swiggy charged me ?* (including food cost, taxes, …

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Regarding order placed with Instagram vendor @goodbuy.in

Prepaid Order Not Delivered by Instagram Thrift Store. Value: ?2000 Placed a prepaid order with an Instagram-based thrift store named @goodbuy.in on 08-06-2025. Ordered a Black leather ferrari jacket and made a full payment of ?2000 via Google Pay. it’s been a month since i’m constantly asking them to refund or deliver my order but they …

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Regarding defective water purifier from Croma, no support service

I purchased a Croma RO+UV+UF+Alkaline Water Purifier on 11 June 2025 for Rs. 14,147.05 from the Croma store in Varanasi (Sigra). The product stopped purifying water within 21 days and continuously drained wastewater. I raised a complaint on 2 July. Croma sent a technician from LG who admitted he had no experience with Croma products …

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Complaint regarding refund due from Hathway

I am from Velachery Chennai. Last year December 2024 I have took a broad band connection in Hathway due to some reasons.I have returned my set top box and closed the connection. Yet I did not recieve my refund Money. If I contact my area manager he is also not responding. I am currently visiting …

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Unacceptable Delay in Refund from GSquare Housing

I had made a booking/payment with GSquare Housing for Plot located in Project: G Square Divine (Location:200’feet Radial Road, Zamin Pallavaram), Chennai, Tamil Nadu. Despite multiple follow-ups and reassurances, GSquare Housing has failed to process the refund amount due to me. As of the date of this complaint, the refund remains pending beyond a reasonable …

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