India Consumer Forum for online consumer complaints

order worth ?499 not delivered by KPN fresh

I Have ordered around 20 items in KPN fresh online app, order#28xxxxx4, one of the item was missing (shivaji vip premium boiled rice) worth Rs. 499, when raised refund, it was rejected stating no photo, how come we give photo for undelivered items, when I call customer support, they keep raising the refund about 4th …

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Regarding Whirlpool refrigerator service – Denial of AMC Service

I am writing to pursue my consumer grievance against Whirlpool India regarding prolonged refrigerator issues, denial of service despite an active AMC/extended warranty, and improper closure of a service request. My Whirlpool 355 L double-door refrigerator suffered from severe icing for over a year, followed by a persistent water leakage issue that remains unresolved despite …

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Non Delivery of Goods by London Homes

We had purchased home furnishings (2 products) from a vendor LondonHomes, from Sutraa Exhibition at Raipur on Aug 22 & 23rd 2026. During the purchase, vendor did not have the product (1) available with him in colour we wanted. But he promised to have it delivered within 10 days. As of today, 15th October, we …

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Regarding travel membership from Eternal Trips

I am sharing my experience with Eternal Trips Pvt. Ltd. On 26 August 2026, I paid ?21,599 for their travel membership after receiving the benefits and terms and conditions by email. What followed was an extremely frustrating experience. ? Undisclosed additional charges: When I tried to book a property, I was asked to pay an …

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Regarding Deficiency in Service of Eureka Forbes aquaguard

I purchased a 2-year AMC through the official Aquaguard / Eureka Forbes app on 26 September 2026 after being contacted by the company’s representative. At the time of purchase, I specifically informed the representative, Mr. Sxxxxxxxxxxh, that the purifier filters required urgent replacement. I was given a service appointment for 2 October 2026, which was …

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Complaint regarding non-delivery of nurserylive plants order

I had placed an order from nurserylive . com on 7th September 2026. 2 plants still remain undelivered even after sending them several messages via e-mail and WhatsApp. I tried to call them several times, but they did not respond. I asked them to refund the amount, but they didn’t reply to the request. Kindly …

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Eternal Trips – Complaint Regarding Non-Refund of Holiday Package

I purchased a 5-year holiday package from the company in September 2025 by paying ?1,10,000. Since then, the company has discontinued its operations in South India and has failed to respond to my repeated emails and calls made through its customer care channels. Despite several attempts to contact the company, I have received no communication …

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