Important terms and definitions in Consumer Protection Act, 1986 (repealed by Consumer Protection Act 2019) A consumer can raise a valid consumer dispute when the goods purchased by him/her suffers defects and the services availed by him/her suffers from deficiencies. Let us see some of the important terms that a consumer needs to be aware …
When and where to file a consumer complaint
Who can file a Complaint? a) Any consumer; b) Any voluntary consumer association; c) Central Government or any State Government; d) One or more consumers, where there are numerous consumers having same interest e) In case of death of a consumer, his legal heir or representative Note: A beneficiary of goods/services when such use is …
No delivery, no refund and false promises by JIO Mart
I have ordered on jio mart grocery and vegetable in their quick section usually delivery happen in 10 min to 30 min but from last 4 hrs no delivery and also to cancel the order option not available multiple times asked to deliver or to cancel and give me refund but nothing is happening only …
Consumer rights guaranteed under Consumer Protection Act
Consumers have been guaranteed of the following rights under the Act. Right to Safety: The right to be protected against the marketing of goods and services, which arehazardous to life and property. Right to be informed: The right to be informed about the quality, quantity, potency, purity, standard and price of goods or services, as …
Complaint against Amazon for False Delivery Attempts
I am sharing this experience to highlight a serious service failure by Amazon India. My order was meant to be a birthday gift for a loved one, but what followed was repeated misinformation, false updates, and complete negligence. On the delivery day, the delivery agent refused to deliver despite being nearby and falsely marked “Customer …
A bank locker does not create ownership for a nominee, court ruling
A bank locker is a storage facility provided by banks where you can store your valuable items safely within the bank premises. is a small locked compartment within a highly secured vault within a bank branch. It can be accessed only by you and authorized people. Gold, jewelry, ornaments and important documents can be stored …
Complaint about servicing Yamaha RAY ZR Street Rally Scooter
I have purchased Yamaha scooter ray zr 125cc on 13.102023, purchased from Aarthi Motors, Choolai, Chennai. From day one I have been facing problems in this scooter, various problems viz., starting trouble , battery trouble, air lock in petrol tank trouble and so on it keeps going. Every time I take this scooter to the dealer as mentioned …
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