I live in new panvel(w), khanda colony, navi mumbai. i have bought 1 year prepaid plan 15 days ago. The connection is pathetic. Its very unstable and not at all usable. My plan is 50mbps but it only give 5-10mbps. After continuous call they say they have resolved and all they do is restart the mac connection. And after few hours the connection gets slow again. After repeated calls and messages they have now stopped receiving my calls and replying my messages. Its been 2 days i have been calling them non stop. Although i see them online on whatsapp and even their mobile number comes busy. But still they ignore us now. I am completly fed up. My mistake was to get a full year prepaid plan and now my money is stuck with them. Please help.
Navi Mumbai 410206, Maharashtra