Regarding Airlink broadband service and support - India Consumer Forum

Regarding Airlink broadband service and support

I m user of airlink broadband .my connection goes off in every 2 to 3 days for this problem I complaint many time but costumer care person said that it happened because of disconnection problem and whenever I call they said it against happen because of same problem but they do not solve permanently .. my internet plan is for 6 months but if it work in this way then I will not use it as I pay for this ….I complaint for this problem in more than 20 times but it is not solve.

vivek gohil
Surat 395004, Gujarat


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  1. I used airline broadband. From last 17 days can’t connect wifi. I complain everyday on toll free number but they can’t solve my complain. I replied not properly.. really it’s very bad services from airline. In future i vl NVR use this. No shame to airlink staff for customer.

    • Prashant Gajiwala on 17/09/2019 at 11:08 am

    I used Airlink since more then year I have 3 years plan my network is not working since 10 says & it happens many time it’s very disappointing I have paid for 3 years nobody is listening my complain if not started in 3 days then I am going to complain in consumer court

    • Prashant Gajiwala on 17/09/2019 at 11:10 am

    Going to consumer court to claim my money back

    • Khushal singhi on 06/06/2020 at 11:54 am

    I am from surat.
    I used airlink for last 2 years.
    The problem is airlink customer care and services they do not work properly and earn salery for ‘do nothing’ in their job.
    From last 10 days my internet not working
    I call airlink support many time but nothing happen
    I renewed my plan last month and I want my mone back (refund) from airlink
    Airlink = Bad service provider

    • ICF on 10/06/2020 at 9:50 pm

    @Khushal: Please submit your complaint at

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