I had ordered Jivika Naturals Cow Ghee from Swiggy Instamart (Order ID: 2xxxxxxxxxxx7). The product was delivered without MRP, expiry date, or manufacturing date, which is a clear violation of FSSAI and Legal Metrology rules. I reported the issue within minutes of delivery and shared full evidence including product photos, invoice, and chat with Swiggy …
Tag: Swiggy
Complaint regarding Swiggy’s non-cancellation Policy
My order got automatically placed when i changed the payment mode from card to cash on delivery. this is also to my surprise and i immediately look for cancel option but so many ads on this platform could find which was earlier available of free cancellation within a minute. then i immediately went to chat …
Complaint regarding Swiggy’s Unfair Cancellation Policy
I had an unpleasant experience with Swiggy that genuinely raises questions about their policies and ethics. I placed an order and had to cancel it within 1 minute due to a simple error in the delivery address. Despite cancelling almost instantly—clearly before the food was prepared or dispatched—Swiggy charged me ?* (including food cost, taxes, …
Complaint against Swiggy for short refund on Undelivered Item
I placed an order on Swiggy on 18-02-2025 from Boss Chicken restaurant. The total bill was ?335, which I paid in advance. The order included: Chicken Dum Biryani (?160) – Delivered Chicken Chilli (?200) – Not delivered (Out of stock) Since Chicken Chilli was out of stock, Swiggy only delivered the biryani. When I requested …
Regarding product not delivered by Swiggy store
As many times it has happened this time i ordered Eggs worth ?550 total of 120 Eggs from Swiggy. The delivery person only delivered 30 Eggs even after several escalations with Swiggy they refuse to help. I also have the cctv footage to support my Claim. This is the not the first time it’s happening …
Refund due from Swiggy for cancelling order from their end
I ordered on Swiggy. The delivery executive picked the order and never delivered the order. I reached swiggy customer support as he was not moving after half a drive-they provided his contact and spoke to him guiding enroute but he didn’t reach even than. After a while received a email from swiggy saying order cancellation …
Refund denied by SWIGGY for undelivered food
Orderd food through swiggy app on 06 Oct 2020 amounting to ?240 for total 8 items. When the order came, there were only 2 the ordered items with 2 different items. Contacted swiggy, and they asked if I want a replacement order or refund. I went for replacement order. Replacement order came.. But again that …
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