I had placed an order for Veg Paneer Roll x1 from Kolkata rolls. Here’s what happened 1. The delivery executive delivered Non-veg Chicken Dum Biryani 2. When the issue was raised, the Swiggy executive Mxxxz, simply denied refund as the first thing on the conversation without even looking into the matter. 3. When I escalated, …
Tag: Swiggy
Swiggy delivers product without MRP, expiry or mfg date
I had ordered Jivika Naturals Cow Ghee from Swiggy Instamart (Order ID: 2xxxxxxxxxxx7). The product was delivered without MRP, expiry date, or manufacturing date, which is a clear violation of FSSAI and Legal Metrology rules. I reported the issue within minutes of delivery and shared full evidence including product photos, invoice, and chat with Swiggy …
Complaint regarding Swiggy’s non-cancellation Policy
My order got automatically placed when i changed the payment mode from card to cash on delivery. this is also to my surprise and i immediately look for cancel option but so many ads on this platform could find which was earlier available of free cancellation within a minute. then i immediately went to chat …
Complaint regarding Swiggy’s Unfair Cancellation Policy
I had an unpleasant experience with Swiggy that genuinely raises questions about their policies and ethics. I placed an order and had to cancel it within 1 minute due to a simple error in the delivery address. Despite cancelling almost instantly—clearly before the food was prepared or dispatched—Swiggy charged me ?* (including food cost, taxes, …
Complaint against Swiggy for short refund on Undelivered Item
I placed an order on Swiggy on 18-02-2025 from Boss Chicken restaurant. The total bill was ?335, which I paid in advance. The order included: Chicken Dum Biryani (?160) – Delivered Chicken Chilli (?200) – Not delivered (Out of stock) Since Chicken Chilli was out of stock, Swiggy only delivered the biryani. When I requested …
Regarding product not delivered by Swiggy store
As many times it has happened this time i ordered Eggs worth ?550 total of 120 Eggs from Swiggy. The delivery person only delivered 30 Eggs even after several escalations with Swiggy they refuse to help. I also have the cctv footage to support my Claim. This is the not the first time it’s happening …
Refund due from Swiggy for cancelling order from their end
I ordered on Swiggy. The delivery executive picked the order and never delivered the order. I reached swiggy customer support as he was not moving after half a drive-they provided his contact and spoke to him guiding enroute but he didn’t reach even than. After a while received a email from swiggy saying order cancellation …
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