suraj_su | India Consumer Forum

Product delivery delayed by Lenskart

I have booked the frame as well lens, from lenskart but due to negligence of the employee he did the mistake and i also asked to chenage it he said he will do it dont worry, now its already 5 days over i haven’t received my product yet.kindly resolve my problem my order no is …

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Refund from Makemytrip – Rs.6,865/- : Mrs. Rita Dweltz of Kolkata 700099, West Bengal booked 2 air tickets through Make My Trip on Spicejet and AirAsia flights for 01-04-2020 and 07-04-2020. Due to the pandemic lockdown both flights got cancelled and therefore the customer put in a refund request on the MakeMyTrip portal. However, even after repeated follow-ups customer did not get refund. She posted her complaint with ICF on 23-12-2020 and the matter was taken up with the parties concerned an… Read more Kolkata 700099, West Bengal

Refund from Neartion – Rs. 4,490/-: Mr. K Ramu of Naimnagar 506001, Andhra Pradesh ordered a product on nearton on 28/12/16. His order id was 2448248 and he paid by debit card amount Rs 4490/-. He neither got the product nor refund. He posted his complaint with ICF on 20-01-2017 and the matter was taken up with the parties concerned. After follow-ups, Mr. Ramu finally got his refund by 15-02-2017. K.Ramu, Naimnagar 506001, Andhra Pradesh

Trouble with Samsung Mobile – Harassment by Service Centre, Dealer -Handset replaced by the Company: Mr. Tarun Kapur of 55 Adarsh Nagar, Iddgah Road, Moradabad-244001 posted a complaint with the forum on 10-07-2009 for the following : Problem with the functioning of handset, non-co-operative dealer and service centre. We had taken up the matter with Samsung and Mr. Kapur’s handset was replaced. Samsung

Refund from Travolook – Rs.16,921/-: Mrs. Yasmin Begum of Imphal had booked her tickets with Travolook for journey between Imphal to Guwahati. However, she received a communication from the agents that the bookings were cancelled due to fare expiration. Following this, customer waited for refund which was not made by the agent. Mrs. Begum posted her complaint with ICF on 25/3 and the matter was taken up with Travolook. Finally the matter was resolved on or about 20/4. Imphal 795003, Manipur

Complaint against Syberplace – Rs.7,999/-: Mrs. Sugi Jose of Rt nagar, Bangalore, Karnataka had placed an order with Syberplace on 07-03-2016 for a smartphone. However, she neither got the phone nor refund and there was no communication from Syberplace. Mrs. Jose posted her complaint with ICF on 24-03-2016 and the matter was taken up Syberplace. After much persuasion and guidance from ICF, the customer got post-dated cheque for refund together with interest. - Mrs. Sugi Jose, Bangalore, Karnataka

Refund from Ega Cinemas, Chennai – Rs.1500/-: Kumar Sumit of Kakkan Street, Near SRM college, Potheri, Chennai-603203, Tamil Nadu (Email:chaurasia.sumit2011(at)gmail.com) tried to book 6 tickets in ega which near chennai egmore from the site http://www.egacinemas.com/ but it redirected me to http://www.ticketgreen.com. He booked tickets through icici debit card with ticket value of Rs 750. After successful payment when he was redirected back to http://www.ticketgreen.com but it gave error mes… Read more Ega Cinemas - 08.12.2012

Refund from Patanjali – Rs.1018/-: Ms. Disha of Indore 452003, Madhya Pradesh did not receive refund after she cancelled her order on Patanjali mobile application. The order ID was 7678163797. However, she did not get refund even after 5 days. Ms. Disha posted her complaint with ICF on 13/5. ICF guided her in the matter and she got her refund on 19/5. Indore 452003, Madhya Pradesh

Refund from Travolook – Rs.2,175/-: Mr. Shabir Ahmed Ahmed of Rajouri, Jammu & Kashmir had tried to book flight tickets on Travolook 12-11-2020 however the tickets were not booked due to fare expiration. The customer did not get refund and he posted his complaint with ICF on 30-01-2021. The matter was taken up with Travolook and after follow-ups customer got his refund by 9-2-2021. Rajouri, Jammu & Kashmir

Refund from Jaldifatafat – Rs.2415/- : Mr. Krishna Kishore of Bhimavaram, Andhra Pradesh had ordered 2 Items from site www[.]jaldifatafat[.]com viz., BOSE TWS 2 Wireless Headphones With Mic and LCD Display Replacement With Touch Screen Digitizer Combo For Oppo Realme 2 Pro – Black. The order was palced on 08-05-2020 but Mr. Kishore did not receive the product even after 45 days. He posted his complaint at ICF on 22-06-2020 and the same was taken up with the parties concerned. The customer finall… Read more Bhimavaram, Andhra Pradesh

Refund from Flexi Tours – Rs.2,854/- : Vibhash Ranjan of munger, bihar (Email: bibhu009[at]gmail.com) booked a double bed a.c. room in hotel UG REGAL,BANGLORE through FLEXI TOUR PVT. LTD. When he reached the hotel on the booking day the person on reception first told that they haven’t got any information regarding booking. After a little dispute he finally provided a single bed non a.c. room. He tried to call tour operator(flexi tour) but no body answered the call, causing great inconvenienc… Read more Munger, Bihar - 14-07-2013

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