Refund from Makemytrip – Rs.6,865/- | India Consumer Forum

Refund from Makemytrip – Rs.6,865/-

Refund from Makemytrip – Rs.6,865/- :  Mrs. Rita Dweltz of Kolkata 700099, West Bengal booked 2 air tickets through Make My Trip on Spicejet and AirAsia flights for 01-04-2020 and 07-04-2020. Due to the pandemic lockdown both flights got cancelled and therefore the customer put in a refund request on the MakeMyTrip portal. However, even after repeated follow-ups customer did not get refund. She posted her complaint with ICF on 23-12-2020 and the matter was taken up with the parties concerned and the matter was resolved by 04-02-2021.

Kolkata 700099, West Bengal

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