Received damaged TV and company is not resolving the issue

Received damaged TV and company is not resolving the issue

I purchased a TV on 1st may and while unpacking it was damaged from screen. Raised complaints to Xiaomi but they are not showing any interest towards resolving this issue. In fact I am not even getting proper replies. I had paid money upfront and now they are not even replacing the product saying it will take 10-15 working days. Why this much delay if they claim they are India’s best brand? Don’t they have a TV to replace within a day or two? Please help me here.
Jitendra
Indore 452010, Madhya Pradesh
Email: jxxxxxxxxxr@gmail.com


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