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Defective product from myntra, no proper return support
- By sakeena_ka in Online Shopping
I ordered Bobby brown extra moisturizing lip tint from Myntra and I received a different shade and damaged (i.e. used till cap) product I filed an exchange but even exchange was also in different shade lipstick and similarly cut till end of the cap, I have been trying to raise a complaint to either exchange …
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Solved Complaints
Refund from Homeshop18 – Rs.2,140/-: David Johnson of Gaikata, Kharagpur 721301, West Bengal ordered a casserole from Home Shop 18 on 30.11.2014. The produce sent to him was of lower price. The customer reported this to Homeshop18 and returned the product as per their instructions. He however did not get refund even after repeated contacts with HS18. He posted his complaint with ICF on 12-01-2015 and got his money back with courier charges by 31-01-2015.David Johnson Kharagpur 721301, West Bengal
Refund from Asia Steel – Rs.5,000/-: Mr. Navin Prasath of Ullagaram, Chennai 600091, Tamil Nadu had ordered for an antique oval sofa plus other items by paying a sum of Rs.5,000/- in advance on 04-11-2017. Even after three months he did not get delivery of the products. Mr. Navin Prasath posted his complaint with ICF on 08-02-2018 and the matter was taken up with the dealer, following which the customer got refund on 13-02-2018.Ullagaram, Chennai 600091, Tamilnadu
Refund from Hathway – Rs.2,350/- : Mr. Monindra Das of Bangalore subscribed to Hathway Digital Cable TV services subscribed on 07-12-2018 by paying Rs.2.350/-. The technician installed a demo set top box and the customer was assured of a new HD Set-top box within 7 working days. Hathway also assured the customer that his billing cycle will start after provisioning of the new HD set-top box and post completion of three-month free subscriptions. However, customer did not get a new set top box ev… Read moreMonindra Das, Bangalore, Karnataka
Complaint regarding ICICI Bank credit card settlement: Mr. Umesh Yawalkar of Pune(info(at)smrtec.com) had posted a complaint with the Forum in connection with his dispute with ICICI Bank credit card account. He had also complained about false commitment given by ICICI collection agency Ganaraj Services Pune that their representative collected a payment of RS. 15000/- from Mr Yawalkar against settlement of his credit card account and the card account was supposed to be settled for Rs. 45000/-… Read moreICICI Bank - 30.06.2010
Wrongful demand from Zoomcar – Rs.6,000/- : Mr. Avisek Chakraborty, Kolkata 700050, West Bengal availed car rental service from zoomcar in Bangalore on 16-12-2018. He had used the car for extra one hour and for which he paid additiona hire charges however the customer was presented with a demand Notice for additional Rs.6000/-. Customer had posted his complaint with ICF on 24-12-2018 and the matter was taken up with them. Finally, Zoomcar agreed to waive the demand and close the matter.Kolkata 700050, West Bengal
Product not delivered by Housefull Internatinal: Ms. Jolsna Rajan, Prashanthnagar, Bangalore 560079, Karnataka (jolsnarajan[at]gmail.com) placed an order for a Shoe Rack on the 14th of March 2013. The delivery time was 29th of March. It was then pushed to April 9th and thereafter she got now i get a message saying the product was delivered even though she had not received. There was no response / action from the customer care. She posted her complaint with ICF on 25-04-2013 and finally got h… Read moreHousefull International - 29-04-2013Bangalore
Replacement by Fire Boltt – Rs.3,999/- : Mr. Ajit Kumar of Patna, Bihar 800023 purchased Fire Boltt smart watch from Amazon but faced issues with the device within the warranty period. Customer lodged a complaint through Boltt portal and also wrote emails to them but to no avail. He submitted his complaint with ICF on 07-10-2021 and the matter was taken up with the company. Finally the issue got resolved to the customer’s satisfaction on around 29-10-2021.Patna, Bihar 800023
Repair/replacement of Samsonite AT Prismo Spinner – Rs.9,950/-: Sarita Hegde Roy, Apollo Bunder Mumbai 400 001, Maharashtra, bought a Prismo Spinner Samsonite bag at Bagzone Lifestyles Pvt.Ltd (New BEL Road, Bangalore 560094). In just one trip the bag got frayed in more than one place and looked old and battered. She registered a complaint on Samsonite India’s online feedback form on 15th October 2012. However, there was no action on the part of the manufacturer / seller to remedy the issue… Read moreSamsonite - 17.11.2012
Complaint against Make My Trip for refund delayed for more than six months – Rs.9,993/-: Claudia Jones of Goa (happyecoclaudia(at)yahoo.co.uk) had to cancel a flight to Thailand on 30-04-2009 that was booked through Make My Trip. She was assured that she would receive a full refund. She did not get the refund even after six(6) months. She posted her complaint in ICF on 1.11.2009 and ICF submitted the complaint to Make My Trip. Ms. Claudia Jones got her full refund on 08-11-2009.Makemytrip - 09.11.2009
Refund from Flipkart – Rs.7,980/: Ms. Rema Chongtham of Hyderabad, Andhra Pradesh (rchongtha[at]gmail.com) ordered a Micromax Canvas Doodle 3 A102 on Flipkart vide order No OD40704062764 on 4th July and receive on 9th July. When she checked the phone it showed that sim card not detected and sometime the phone did not switch on. She made a return request on the same day but was rejected. She posted her complaint with ICF on 14-07-2014 and the matter was taken up with Flipkart. The customer f… Read moreMs. Rema Chongtham, Hyderabad, Andhra Pradesh
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