Refund not disbursed by the Agency (Goibibo) and Airline (Air India/Vistara) after confirmation Value: 5000 I have been following up for the refund of my flight cancellation ticket with Goibibo which was already approved by the airline ‘Vistara’ since October-24. Till now my refund is pending with goibibo team and providing poor customer care service …
Category: Travel
Baggage Mismanagement, Refund Delay by Air India Express
Nature of Complaint. 8 hr flight delay & re-routing without adequate support. Baggage mishandling and misplacement at destination. Unprofessional behavior by AIX ground staff, leading to FIR filing. Written commitments for refund made by airline, but no refund credited despite repeated follow-ups. Poor grievance redressal, multiple cases opened, one even closed without resolution Chronology of Events …
FlixBus denied boarding with pet, No Place for Humanity
On 2nd July 2025, I was denied boarding on the Bangalore to Goa bus despite having a valid ticket. I was traveling with a rescued, injured bird (not a pet) under treatment, as I had no one to care for her in Bangalore. She was safely contained and silent. I respectfully explained the situation to …
Regarding unfulfilled services by Travel Agency
I am filing this formal complaint against De Feliz Vacation Travel Agency regarding deceptive marketing practices, failure to provide promised services, and lack of customer support. On 22nd December 2024, I was induced into purchasing a membership based on misleading verbal and written assurances of premium travel services and responsive customer support. These claims have …
Indigo refuses refund for cancelling tickets during Indo-pak conflict
I am filing this grievance to seek your kind intervention in securing a full refund of ?15,270 from IndiGo Airlines for a flight I was forced to cancel due to ongoing security threats in Jammu and Kashmir. I had booked a family trip to Jammu Tawi that included: A flight from Kolkata to Delhi A …
Regarding Unresolved Flight Change Request with Air India
I hope this message finds you well. I am writing to formally express my dissatisfaction with the services provided by Air India, and the appalling customer service experience I have encountered. On 25th June 2025, I booked flight tickets for my mother from Mumbai to Berlin, with Air India, in an effort to support and …
Regarding services from Classic Pride travel company, Nashik
Its a Well Designed SCAM. I have taken the membership on July 2023 by paying 1 lakh 27 thousand plus 18% interest due to credit card. They offer us 5 years tours 7 to 15 days tour each year the complimentary service of 2 movie tickets/month + 3 Dining bills (of Rs 1500each) + Free …
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