I am filing this formal complaint against De Feliz Vacation Travel Agency regarding deceptive marketing practices, failure to provide promised services, and lack of customer support. On 22nd December 2024, I was induced into purchasing a membership based on misleading verbal and written assurances of premium travel services and responsive customer support. These claims have …
Category: Travel
Indigo refuses refund for cancelling tickets during Indo-pak conflict
I am filing this grievance to seek your kind intervention in securing a full refund of ?15,270 from IndiGo Airlines for a flight I was forced to cancel due to ongoing security threats in Jammu and Kashmir. I had booked a family trip to Jammu Tawi that included: A flight from Kolkata to Delhi A …
Regarding Unresolved Flight Change Request with Air India
I hope this message finds you well. I am writing to formally express my dissatisfaction with the services provided by Air India, and the appalling customer service experience I have encountered. On 25th June 2025, I booked flight tickets for my mother from Mumbai to Berlin, with Air India, in an effort to support and …
Regarding services from Classic Pride travel company, Nashik
Its a Well Designed SCAM. I have taken the membership on July 2023 by paying 1 lakh 27 thousand plus 18% interest due to credit card. They offer us 5 years tours 7 to 15 days tour each year the complimentary service of 2 movie tickets/month + 3 Dining bills (of Rs 1500each) + Free …
Complaint regarding refund of my ticket on Red bus
I have booked ticket on red bus from Durgapur to Dhanbad for two passenger and as i have to catch train at 9:30 from Dhanbad. Bus was supposed to reach Durgapur at 6pm, but it didn’t. we wait for 1 hour and tried to call the driver again and again. After many attempts driver picked …
Unfair service and Service and Harassment by TripOdeal
I am filing this complaint against TripOdeal for their completely unprofessional and unethical behavior regarding my flight booking. I booked a flight from Amritsar to Ahmedabad for 20th May 2025 via TripOdeal. The PNR is Z1YYSM, with three passengers: Due to changes in travel plans, I requested to split the PNR and either reschedule or …
Refusal to Cancel Sikkim Trip amid India-Pakistan Border Tensions
This is regarding Thrillophilia refusing to cancel my Sikkim trip (PNR: BKDxxxxxxxF, travel date: May 20, 2025) and issue a refund, despite my request due to the ongoing India-Pakistan border tensions and war-like situation. I Requested cancellation on [07 – May – 2025] due to safety concerns from India-Pakistan conflict (Pahalgam attack, border closures, travel …
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