Complaint regarding non delivery of PAN Card by courier company
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Complaint regarding non delivery of PAN Card by courier company

I applied for a new pan card a month ago and it is mail by your company that it is being prepared and send the online copy of it but after approx 15days I check its status and it saws that it has been picked up on -26 mar-2021, I checked the status at your officials site and there was showing that pan card is delivered but also it’s been a month but didn’t got any delivery by you or not any calls for delivery. please take a quick action regarding to this,check it again there is something missing by yours and deliver it again quickly as soon as possible.

thank you..!
here are the details of my pan card-
pan card number- oamps9638q
bill no.- 23311505580
acknowledgment no.-. n- 351999700036014

West Karawal Nagar, Delhi 110094


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  1. This is to inform you that we have taken note of your grievance. We will investigate the matter and revert you shortly.

    • NSDL e-GOV on 26/04/2021 at 3:53 pm

    We request you to refer our response sent from the email ID for your reference.

    • Aditi Rankawat on 15/06/2021 at 10:57 am

    This is Aditi Rankawat from Udaipur.
    I have not received my pan card till now and the status is already showing delivered by the velex logistic pvt Ltd. But i didn’t get any call message regarding the same delivery status. It already been a month that it shown delivered but i don’t have any basic information about my pan card.
    Please look into this matter.
    Airbill no. 23314993225

    • NSDL eGovernance Infrastructure Limited on 25/06/2021 at 11:44 pm

    Inconvenience caused is highly regretted. Kindly provide us with your Acknowledgement number to check the status.

    • NSDL e-GOV on 02/07/2021 at 5:45 pm

    We are still waiting for your response. Please write us at Our team will be happy to help you.

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