Replacement of Sony TV – Rs.85,000/- | India Consumer Forum

Replacement of Sony TV – Rs.85,000/-

Replacement of Sony TV – Rs.85,000/- : Mr. Ramkumar Kaleeswaran of Bangalore, Karnataka purchased one Sony LED TV from Ezone on 09-05-2016. The product suffered from defects and he had lodged complaint with Sony and Ezone regarding the same. However, except for a technician’s visit, none of the parties took any steps to resolve the matter. Mr. Kaleeswaran posted his complaint with ICF on 05-11-2016 and the matter was taken up with Sony and Ezone. The customer finally got a new replacement TV with warranty on 14-11-2016.


Ramkumar Kaleeswaran, Bangalore, Karnataka

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