I Booking book the flight for Chennai to Kolkata on 17th may 2021 from Travolook . After I booked the flight I got a mail from travel look that my flight has been confirmed but suddenly after 2 minutes I get new message that due to some issues my I flight ticket not get booked. Then I contacted the customer executive of travel look they said that due to some technical issues the payment got cancelled through their site. They also said that my money will get refunded within 15 days. After the given time span I contact them again and they gave me for the dates and I contact them again after that date completion still they are saying to wait. I did not get my money refunded till now and it has been 1 month.
Kalyani 741235, West Bengal