India Consumer Forum for online consumer complaints - Part 31

Eureka Forbes Machine Taken Without Receipt, poor service

I am writing this complaint to bring to light the extremely unprofessional, negligent, and frustrating experience I’ve had with Eureka Forbes Ltd., regarding my Forbes SmartClean NUO Vacuum Robot, purchased on 29th June 2024, and still under warranty. Timeline of Events: ? 28th March 2025: I raised a service complaint for a recurring issue in …

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Complaint regarding non-delivery by DTDC

I am raising this grievance regarding a package sent via DTDC with Tracking Number: D9xxxxxxx0 The package was initially scheduled for delivery on April 12, 2025, as per DTDC’s tracking system. However, the date was later changed to April 15 without any explanation or notification. Today is April 16, and the package is still undelivered. …

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Magnus Ex Scooter battery not being replaced

Battery of Magnus Ex Scooter not being replaced even on warranty (Ampere company) Value: 35000 Sir, I have purchased an Electric Scooter from Ampere company from Bhubaneswar on 12 Jan 2023. The battery having warranty for 05 years. Now the battery is not taking any backup. So I have returned to the dealer (Ampere Show …

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Complaint regarding paradee queen silver coin scheme

Paradee queen Value: 49999. This company called us to tell us that we won a silver coin. Once I went there, they offered a gold coin and a holiday package. after that i tried to call them to get the gold coin, but no one responded, their call centers are not working. I got scared …

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Complaint regarding services from Marriage bureau.com

There are quite a lot of problems with this marriage bureau and their app and I got cheated by them for 20 thousand rs. Rxxxa and Pxxxxxxn(Manager) called us multiple times and convinced my father and me that they have lot of divorced profiles to choose in any caste. I am divorced and paid 20k …

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Return Request cancellations and False Updates by Nykaa

I had purchased a pair of shoes from NykaFashion, for which I later raised a return request as the size was inappropriate. return placed on 1st April 2025 with Nyka Fashion. The return was assigned to the courier partner ShadowFax, with the expected pickup scheduled for 2nd April. Since then, the return has not been …

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Received 35 gm Sunscreen Instead of 50 gm from Dot & Key

I ordered Dot & Key Vitamin C + E Sunscreen (50 gm) worth ?446 but received 35 gm pack. I raised multiple complaints via email to care[@]dotandkey.com. They kept replying with generic apology messages, but never resolved the issue, never issued a refund or replacement, and didn’t even assign me a complaint ID. This is …

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