Refund from GoIbibo – Rs.1,145/-: | India Consumer Forum

Refund from GoIbibo – Rs.1,145/-:

Refund from GoIbibo – Rs.1,145/-: Sudeshna Basu Mallick of Balanagar, Hyderabad, AP (sude.basu[@]gmail.com) had booked a Deluxe Non AC Room for her parents Hotel Kinnera Comforts at goibibo.com on November 8th. However when her parents went to check in they were told they had to pay Rs 1145 extra as the booking was done in November at a rebate but in December the rates have risen. Her father was forced to pay the extra amount and GoIbibo were not willing to compensate for the excess amount. Ms. Sudeshna posted her complaint with ICF on 24-12-2014 and the matter was taken up with GoIbibo and the hotel. Finally, after much pursuance, the customer got refund by 11-01-2015.



Sudeshna Basu Mallick, Balanagar, Hyderabad, AP

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