Refund from Shoper.in – Rs.3,256/-: Ms. Reena Panchal of Thane, Maharashtra placed order # SHOPER1021 with Shoper.in. She made payment through EBS which was confirmed by email from EBS dt.09-03-2017. The customer however did not receive the product and there was no response from Shoper.in to the customer’s email. Ms. Panchal posted her complaint at ICF on 20-03-2017 and the matter was taken up the parties concerned. After follow-ups, Ms. Panchal got her money back by 01-04-2017.
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Solved Complaints
Refund of Rs. 42,000/- + documents from Quikr: Mrs. Sujita Kushwaha, Bangalore 560100, Karnataka paid Rs.42,000/- to Quikr for availing RTO services. She had also submitted to Quikr the original documents for verification purpose. However, even after a month there was no development and the customer was unable to take the car out for a drive. She posted her complaint with ICF on 15-03-2017 and the matter was taken up with Quikr. After rigorous follow-ups and guidance to Ms. Kushwaha, she got her… Read moreSujita Kushwaha, Bangalore 560100, Karnataka
Delay in delivery by Amazon / Gati – Rs.14,998/- : Ms. Pooja Singh of Bangalore, Kolkata had placed an order on 18th October 2018 on Amazon india of for MI LED TV 4C PRO 80CM (32) HD READY ANDROID TV(BLACK) and it was suppose to be delivered by Amazon on 1st of November and 30th of october as per their courier partner Gati services. However, even after 4 days the product was not delivered. The customer took up the matter with Gati Services and Amazon without any success. Customer posted her comp… Read morePooja Singh, Bangalore, Kolkata
Refund from Flipkart – Rs.5,999/-: Mr. Dinga Sailo of Aizawl 796001, Mizoram ordered a mobile handset from Flipkart.com on 6th January 2015 for Rs.5999/-. When the parcel was deliver, he found journals and magazines instead of mobile device. He reported this to Flipkart but no steps were taken to resolve the issue. He posted his complaint with ICF on 24-01-2015 and the matter was taken up with Flipkart. The customer finally got his money back on 30-01-2015.Mr. Dinga Sailo, Aizawl 796001, Mizoram
Refund from Slocum Management – Rs.10,000/-: Mr. Ritesh Kumar of Serilingampally, Hyderabad, Andhra Pradesh (ritesh.keshwathkar[at]gmail.com) paid a sum of Rs.10,000/- against an advance of Rs.20,000/- to Slocum Management Consultancy for YEP. However, later, he decided not to take admission due to financial problems and had asked Slocum to cancel his application and refund the sum paid by him. Slocum refused to refund the money and Mr. Kumar posted his complaint with ICF on 27-12-2013. The m… Read moreHyderabad, Andhra Pradesh - 29.03.2014
Refund from Shopmonk – Rs.10,999/- + 1500: – Mr. Rajeev Jha of Raipur 492007, Chattisgarh bought Sony Experia Z1, 16 GB purple colour from ShopMonk site on 09.11.16. On 07.02.17 the sim slot in the mobile developed a problem, shopmonk arranged pickup and sent back to me after they confirmed to repair it properly on 15.04.2017. Rs. 1500.00 was paid as repair charges upon receipt of the product. However the issue still remained and was intimated to ShopMonk on 16.04.2017. ShopMonk again arranged p… Read moreRaipur 492007, Chattisgarh
Refund from Liebherr Refrigerator – Rs.26,300/- : Mr. Pramod Ramteke of Nagpur 440034, Maharashtra Purchased Liebherr Refrigerator from CPR Distributors. In the last week of June 2021 complaint was registered regarding ineffective cooling and it was attended after 6 days. Again on August 2021 same complaint registered. However the problem was not resolved even after a month. The customer posted his complaint with ICF on 06-08-2021 and the matter was taken up with the company and the dealer. The… Read moreNagpur 440034, Maharashtra
Warranty service from Havells – Rs.5,000/- : Ms. Radhika Bansal of Gurgaon, Haryana purchased an induction cookware of Havells, in Aug’13, with the warranty of 2 years. It was not working and she had lodged a complaint with Havells (EB270484). Even after continuous follow-up her complaint was not attended to. She posted her complaint with ICF on 04-03-2015 and the matter was taken up with Havells. Her issue got resolved on 07-03-2015.Radhika Bansal, Gurgaon, Haryana
Refund from Hathway – Rs.2,350/- : Mr. Monindra Das of Bangalore subscribed to Hathway Digital Cable TV services subscribed on 07-12-2018 by paying Rs.2.350/-. The technician installed a demo set top box and the customer was assured of a new HD Set-top box within 7 working days. Hathway also assured the customer that his billing cycle will start after provisioning of the new HD set-top box and post completion of three-month free subscriptions. However, customer did not get a new set top box ev… Read moreMonindra Das, Bangalore, Karnataka
Refund from Scoot Airlines / GoIbibo – Rs.21,000/- : Mr. Ganesh of Visakhapatnam 530003 filed a complaint with us on 29-03-2021 regarding refund from Scoot Airlines for the flight tickets booking done through Go Ibibo. As per the customer, the flight was cancelled by the Airlines and the customer was informed that the refund will be processed through the booking agent Go Ibibo. However, even after a year the customer did not get his refund. ICF took up the matter with the Airlines and GoIbibo a… Read moreVisakhapatnam, Andhra Pradesh 530003
Complaint against Flipkart – Rs.27,290/- : Mr. Partha Pratim Mandal, of 24-Parganas, Kolkata, West Bengal ordered one intel i7 4790k processor of order id-OD405530587719302000 on 20th march,2016 at flipkart of rupees 27,290/-. When he opened the package upon delivery he found the seal was broken and the the processor was missing. There was only a used fan in the box. He lodged several complaints with flipkart for refund but without any success of refund. He posted his complaint with ICF on 30-0… Read more- Mr. Partha Pratim Mandal, Kolkata
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