Regarding dispute with SBI Credit Card and FDR - India Consumer Forum

Regarding dispute with SBI Credit Card and FDR

I have taken SBI CREDiT CARD, on lien, of My FDR:of Rs.500000/-.
Recently I found that Credit Card people are producing falls bills to extract money from the customers. My last payment was Rs.27000/- which was deducted from the outstanding Bill
instead they have increased the out standing bill. Same I have asked the Credit card customer care people, and they could not answer me properly. I gave a complaint to Redress Cell also but in vain..I asked the Credit card customer care people, to mail me the procedure of paying the bill from FDR. and there is no reply from.them.
Then I told them unless the payment of Rs.27000/-is decided, I will not uses the card and will not pay…

Suddenly on 7th December 2017, the credit card bill was cleared by my Bank, by opening my FDR.
Sir my question is How can my FDR be opened by the Bank without: informing me, without my knowledge, without my presence and without my signature. If this is the case, whre is the security to our
money in the bank. I want the Justice.

Nadipuri Jayadev
Miyapur, Hyderabad,500049


    • SBI Card on 12/12/2017 at 2:33 pm

    Dear Customer, Apologies for any inconvenience caused. We would love to get in touch with you and addressed the issue, request you to please mail us your contact or card details at mentioning reference number 5559 in your mail to enable us to address your concern on priority.

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