I had purchased a product from amazon and used my Amex card for paying the money worth 18k(6 EMIs of 3k). However I didn’t like the product and returned it for which Amazon had refunded the same amount to my AMEX account but unfortunately AMEX started charging EMI monthly without checking the refund they had …
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Refund from Adidas – Rs.5099/- : Mr. Amrit Hans of Khunti 835210, Jharkhand ordered one men hoodie from on Addidas portal on 30/09/2022. He used debit card for paying but the payment failed first time though the money was debited from his account. He tried second time and again the amount got debited but customer received payment failed error message. Thus there was a double debit from his account though no order got placed. Customer mailed to the company to no avail. Customer posted his com… Read moreKhunti 835210, Jharkhand
Refund from Hitplay: Piyushi Gupta (piyushigupta9[at]gmail.com) of Manesar, Gurgaon, Haryana had ordered a citrus spritzer-home on 15/05/2013. However, the product did not give the desired service as mentioned on the website. The customer had repeately sent e-mails and was assured that they would arrange for reverse pick-up and refund. But even after a month nothing happened. She posted here complaint with ICF on 25-06-2013 and subsequently got her money back.Manesar, Gurgaon, Haryana - 23.08.2013
Delivery of Motorola phone – Rs.15999/- : Mr. Charan Hemanth kumar of Bangalore 560064, Karnataka ordered Motorola mobile “moto g71 5g” from the website “motorola.in/” on 23rd September 2022 and it was supposed to be delivered by 27th September 2022. However, even after a week the phone was not delivered and the customer approached ICF on 01-10-2022. The matter was taken up with the company and the customer got delivery on 03-10-2022.Bangalore 560064, Karnataka
Complaint against ICICI Prudential Policy: Mr. Purushotam Yadav of Rewari, Haryana (Email: purukmr(at)yahoo.com) had taken a policy on 26-03-2010 by making a deposit of Rs.30,000/- at the insistence of ICICI’s marketing personnel and he was assured mediclaim coverage, bonus commission, cash back and other benefits. After making the payment he had left for Oman and had tried to contact ICICI with regard to the said policy but did not get any response. Following his return to India, on check… Read moreICICI Prudential - 10.08.2010
Complaint regarding ICICI Bank credit card settlement: Mr. Umesh Yawalkar of Pune(info(at)smrtec.com) had posted a complaint with the Forum in connection with his dispute with ICICI Bank credit card account. He had also complained about false commitment given by ICICI collection agency Ganaraj Services Pune that their representative collected a payment of RS. 15000/- from Mr Yawalkar against settlement of his credit card account and the card account was supposed to be settled for Rs. 45000/-… Read moreICICI Bank - 30.06.2010
Complaint against Petsstore.in – Rs.1,740/-: Ms. Reshma Naha, Kolkata (rainbowresh[at]yahoo.co.in) ordered for two dog toys with Petsstore.in on 18-03-2013. She received the products after two weeks but wrong items were delivered in a poorly packed condition. The store refused to either replace the product nor refund the money. She posted her complaint with ICF and the matter was taken up with Petsstore. She finally got refund on or about 02-05-2013.petsstore.in - 02-05-2013Kolkata
Complaint against Yatra.com for refund – Rs.2,428/-: Ms. Indirani Rao of Mumbai had booked a ticket on GoAir from Mumbai to New Delhi through Yatra.com. After the payment was made, she was advised by Yatra.com that the booking was unsuccessful as no tickets were available. Ms Rao called up the agency to complain, and was assured that the money would be refunded in a week’s time. However, she did not receive the refund till 18-07-2009 when she posted a complaint with the Forum. The Forum app… Read moreYatra.com - 25.07.2009
Damaged air cooler from PayTM – Rs.7599/- : Mr. Abhishek Verma of Nagawara, Bangalore 560077 placed an order for a Symphony air cooler with PayTM on 31st March 2017 but received a broken piece. He also did not receive the free trolley with the product. He complained to PayTM on the same day attaching the images of the product. PayTM rejected the complaint and they also did not send the free trolley. Mr. Verma posted his complaint with ICF on 01-05-2017 and the matter was taken up with PayTM and… Read moreAbhishek Verma, Nagawara, Bangalore 560077
Complaint against allschoolstuff.com regarding partial delivery: Shilpa Parulekar of Sewree, mumbai -15, maharashtra (Email: shylpa(at)yahoo.com) ordered some goods with Allschoolstuff.com by paying advance money. Goods were delivered only in part and for the remaining goods Ms. Shilpa had been sending repeated reminders but to no avail. She posted her complaint with ICF on 09-01-2013 and finally her issue got resolved by 15-01-2013.Allschoolstuff.com - 15.01.2013
Refund from Travolook – Rs.4,654/-: Mr. Bhanu Pratap Singh of Indore, Madhya Pradesh booked a flight ticket from Srinagar to delhi on 03/11/2020. He latter received a mail stating that ticket was cancelled due to fare expiration but he still did not receive refund amount. Mr. Singh tried many times via email and phone to talk to support executives, but there was no positive response. Mr. Singh posted his complaint with ICF on 05-12-2020 and the matter was taken up with Travolook. Finally Mr. Sin… Read moreIndore, Madhya Pradesh 452010
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