Testimonials

Unfair balance deduction by Vodafone: Thanks ICF and Vodafone. I got my balance back. Thanks again to ICF.

Priyabrata Sahu, Udala, Odisha

Reliance 3G data: Thanks Got my data back…I am very much satisfy by your quick respond..Also whole heartly thanks to this forum.

Ayaz Khan, Mumbra, Maharashtra

Refund from fernsnpetals: I got the refund of Rs. 405 from fernsnpetals for failing to deliver Rakhi on time in US and ruining the festival. Thanks a ton to ICF team for the unconditional support.

Parveen Bhalla, Chandigarh

Refund from Flipkart: I received refundable of Rs.2850 from Citibank. It was late because of flipkart taken 20-22days for refund.Thank you for Citibank and also India Consumer Forum.

Bradley Martis, Bangalore

Refund from fernsnpetals.com: I post the complaint with ICF on 4/9/13 and with the help and assistance of ICF, i got the refund on 10/9/13. Appreciate the support I got from ICF. Great turn around time.

Pallavi Jha, Hyderabad

Replacement by Homeshop18: Really thank you very much. Homeshop18 replaced my product. With this issues was resolved. But definitely it is because of your help, whithout which it could have been very difficult for me. Once again thank you very much.

Kailasa Ballem, Vijayawada Rural 521108, AP

Fake Casio Watch from Tradus: I revoke the complaint. We thank you for the efforts put in by your team. And Tradus for prompt closure of the issue. Thank you.

Akshay Bhat, XLRI Jamshedpur, Jharkhand

Non-delivery by Ostore24:

Thank You ICF, Ostore24 delivered the product against my order No.1336. ICF Admin, I am very thankful to you for your support and help.

Shamna.S, Trivandrum, Kerala - 02.09.2013

Categories

Solved Complaints

Cancellation and refund from Tradus Rs.4,201/-: Akshay Bhat of Jharkhand (akshay[at]astra.xlri.ac.in) ordered one Casio Edifice watch from Tradus at a discounted price of Rs.4201/-. He was however not satisfied with the feedback on the product and wanted to cancel the product. He did not get any assistance from Tradus in cancelling the order and therefore he posted a complaint with ICF on 03-09-2013 and the matter was taken up with Tradus. Mr. Akshay Bhat got the issue resolved on or about 08-0… Read more XLRI, Jharkhand - 08-09-2013

Refund from Myntra.com -Rs. 2,778.46: Mrs. Ambrine Syeeda, Bangalore placed an order with Myntra.com on 12-12-2014 against order ID: 24549859. A sum of Rs.2,778.46 was deducted from her account but the customer neither got the product nor the money back. She posted her complaint at ICF on 13-01-2015 and got her money back by 22-01-2015. Ambrine Syeeda, Bangalore

Refund from Indiaplaza – Rs.1,999/- Mr. Sundaresan pillai of Kariavattom P.O, trivandrum-695581, Kerala (Email: pillaicampus(at)gmail.com) ordered for a Bluetooth hands free, as per their description in the web site of INDIAPLAZA.. But the item they sent was a different item. When Mr. Pillai informed them about the wrong item, he was asked to send the item back and they would replace with right item. But they send the same item back in a new packing! When Mr. Pillai contacted Indiaplaza agai… Read more Indiaplaza.com

Complaint against Yatra.com’ for Cash Back offer – Rs.1980/-: Mr. Sai Shankar of Hyderabad bought tickets through Yatra.com by credit card on 27.03.09 ( round trip Hyderabad to coimbatore). Cash back of Rs.1980/- was promised to be credited to his credit card account within 30 days from date of travel (10th &onward 13th Apr’09-return). Mr. Sai Shankar had followed up for more than 15 times on STD phone , but everytime he was told that there was a technical problem and that cash back refund … Read more Sai Shankar, Hyderabad

Refund from MakeMyTrip.com: Mr. Volodymyr, Ukraine, Kiev (Email: oliynikaa(at)voliacable.com) had unsuccessful air ticket booking transaction (FLTINT100095741816) with MakeMyTrip but his credit card was debited for the same. Mr. Volodymyr submitted his complaint with ICF on 20.05.2010. ICF took up the matter with MakeMyTrip and the Mr. Volodymyr got his refund credited to his account on 26-05-2010. Mr. Volodymyr, Ukraine, Kiev - 26.05.2010

Refund from Ekstop – Rs.1,150/-: Mrs. Dhruti Desai of Mumbai had ordered for 10 kgs moongdal with Ekstop 17-12-2014. Even though payment was made order was not delivered. She posted her complaint with ICF on 19-01-2015 and the matter was taken up with the parties concerned. Customer finally got her money back on 02-02-2015. Mrs. Dhruti Desai, Mumbai

Return of product by Zara.com – Rs.3,180/-: Ms. C Lalhmingsangi of Chanmari, Aizawl 796007, Mizoram ordered satin Court Shoe of Size-36 with from Zara.com/in by making a payment of Rs.3,180/-. The customer had returned the product as the size was small but the return was rejected by Zara. However, the customer did not get back the product even though the company had assured return of the product within 7 days. Customer posted her complaint with ICF on 17-01-2018 and the matter was taken up with… Read more Chanmari, Aizawl 796007, Mizoram

Refund from Travolook – Rs.16,921/-: Mrs. Yasmin Begum of Imphal had booked her tickets with Travolook for journey between Imphal to Guwahati. However, she received a communication from the agents that the bookings were cancelled due to fare expiration. Following this, customer waited for refund which was not made by the agent. Mrs. Begum posted her complaint with ICF on 25/3 and the matter was taken up with Travolook. Finally the matter was resolved on or about 20/4. Imphal 795003, Manipur

Refund from Amante Lingerie – Rs.1,148/-: Ms. Akanksha Singh of Jankipuram, Lucknow 226021 placed an order on www.amantelingerie.in which was unsuccessful and the amount got debited from her A/C but no order confirmation received. She had sent multiple mails and asked for refund but no one was responding. She posted her complaint with ICF on 28-06-2020 and got her refund on 03-07-2020. Jankipuram, Lucknow 226021

Refund from Paytm – Rs. 5,828/- : Mr. Mangesh Sable of Navi Mumbai, Maharashtra ordered a Fly F50Q (Blk+Slv) (Black) on 28/04/14. But the supplier (edge infotel) had sent 18 month old imported Fly 50S. Mr. Sable returned the phone with Paytm reverse courier. But he did not receive any replacement or refund. He posted his complaint on 13-06-2014 and the matter was taken up with Paytm. Finally, the refund was processed on 21-06-2014. Vashi, Navi Mumbai, Maharasthra

Kasim Rangwala on Regarding Refund Delay by Stanza Living, Breach of Policy: “Hi Khusboo Would you like to share how good is their services in property and food ?”
RAJNISH CHOUDHARY on Regarding services from Classic Pride travel company, Nashik: “I am scammed the same way by classic pride . I want to lodge a case against the company. Could…”
Vinoth Babu on Complaint regarding services from Vahathi driving school: “Were you able to get this issue resolved? I’m facing a similar problem with my license renewal. He took ?7,000…”
Pallavi on Complaint regarding Club Exotica Luxurious Vacations: “Such a fake company. They offer u 3 star or below instead of 4 and 5 star hotels and when…”
Karishma Parihar on Complaint regarding fake online work website: “I paid 500 rupees for the paragraph writing. Have to write 1500 paragraphs in 15 days and the salary is…”

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Testimonials

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Hello Consumers!

Do you have a consumer complaint? Why wait? Submit your complaint using our Post Complaints box. You will hear from us soon.