I am a regular user of Amazon and I used order very frequently from Amazon, but now I lost trust on them as they have charger me more than the MRP in last order. I have ordered some products from Amazon prime app and products were delivered by their vendor – Spar Hypermarket, Koramangala.
I have ordered Dove Shampoo whose printed MRP is 105/- rupees but Amazon has charged me 130/- Rupees. Same with the second product, i.e. Colgate toothpaste whose printed MRP is 84/- but they have charged me 90. I have both soft copy and hard copy of the bill.
I contacted Amazon team and shared this incident and finally, they have refunded the extra charged amount back to Amazon Wallet.
Kindly find the below order details:
Order ID # 405-27505592720315 Order Date – 24th June
Amazon vendor name – SPAR Hypermarket, Koramangala
Still, I want to raise a complaint against Amazon and their vendors, so that none of any other consumer gets trapped in these type of issues. Amazon team should check the MRP before billing to any consumer. I would request to take some action on them, as none of any vendors has right to charge more than MRP.
HSR, Bengaluru 201308, Karnataka