nitin_ja17 | India Consumer Forum

Sony not providing post-warranty service for PS4

I have a PS4 from brand name Sony, warranty was expired. Now product is not working when we go to Sony autorised service centre they told us please pay Rs.14000 and we will give new PS4. I ask him for repair this but they refuse this product is not repairable. This such thing is not …

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Refund from Jabong – Rs.1208/- : Ms. Pinky Das, Kolkata ordered products from Jabong of Rs. 1208/- on 16th August 2015 Order number 160816185908143 by using my credit card via Paytm Gateway. Due to delay of delivery, the order was cancelleded. Jabong said they have initiated the refund on 21st August 2016 and their transfer is successful and the refund was done to Paytm. However, no refund was received in the PayTM wallet even after a month. Ms. Das posted her complaint with ICF on 30-09-2016 … Read more Pinky Das, Kolkata

Complaint against ABN Amro Bank for charging credit card in advance for redeemable vouchers – Rs.9,990/-: Megha Sharma of New Delhi (megha.sharma(at)evalueserve.com) had posted a complaint with regard to discriminatory charging of her credit card by ABN Amro. ABN Amro had offered under “world is yours” some redeemable vouchers for travel, dining and two watches as complementary gifts. The bank had said that if the customer needed to redeem the vouchers she can go to the bank branch and p… Read more ABN AMRO - 04.11.2009

Refund from Ega Cinemas, Chennai – Rs.1500/-: Kumar Sumit of Kakkan Street, Near SRM college, Potheri, Chennai-603203, Tamil Nadu (Email:chaurasia.sumit2011(at)gmail.com) tried to book 6 tickets in ega which near chennai egmore from the site http://www.egacinemas.com/ but it redirected me to http://www.ticketgreen.com. He booked tickets through icici debit card with ticket value of Rs 750. After successful payment when he was redirected back to http://www.ticketgreen.com but it gave error mes… Read more Ega Cinemas - 08.12.2012

Replacement of Sony TV – Rs.85,000/- : Mr. Ramkumar Kaleeswaran of Bangalore, Karnataka purchased one Sony LED TV from Ezone on 09-05-2016. The product suffered from defects and he had lodged complaint with Sony and Ezone regarding the same. However, except for a technician’s visit, none of the parties took any steps to resolve the matter. Mr. Kaleeswaran posted his complaint with ICF on 05-11-2016 and the matter was taken up with Sony and Ezone. The customer finally got a new replacement TV wit… Read more

Ramkumar Kaleeswaran, Bangalore, Karnataka

Complaint against Syberplace for refund – Rs.8,649/-: Ashok Jagtap of Pune 411046, Maharashtra ordered for an Asus zenfone max mobile handset with Syberplace Esolution on 29 feb 2016. He was told that the delivery would be made within 7-13 days. However, he neither got the phone nor refund. There was no assistance from Syberplace. Mr. Jagtap posted his complaint with ICF on 19-03-2016 and the matter was taken up with the parties concerned. After continuous follow-up, the customer got his… Read more - Ashok Jagtap, Pune 411046, Maharashtra

Refund from Travolook – Rs.12,882/- : Mrs. Gurpreet Chaudhary of Thane 400601, Maharashtra booked an air ticket through Travolook for Mumbi to Amritsar on 2nd Feb 2022, but it was cancelled due to price expiration. The customer was told that he will get refund with 15 working days but did not get refund. He contacted them several time through calls and emails but to no avail. Mrs. Chaudhary posted her complaint with ICF on 24-05-2022 and the matter was taken up with Travolook. The customer got… Read more Thane 400601, Maharashtra

Refund from Naaptol – Rs.4,373/- : Abhishek Pandey of ChanndaNagar, Andhra Pradesh (Email: itsmeabhishekpandey[at]gmail.com) had placed an order with Naaptol on 28-04-2013 for Ultimate Sofa cum bed. The product delivered to him was defective and upon a complaint from Mr. Pandey Naaptol replaced the product with another piece. However, the replacement product was also defective. As a consequence, Mr. Pandey sought refund but Naaptol refused the same. He posted his complaint with ICF on 10-06-… Read more ChanndaNagar, Andhra Pradesh - 20.06.2013

Refund from Fossil – Rs.2097/- : Vijeta Hegde of Bangalore, Karnataka,560097 purchased an item from Fossil India website (online) on July 22nd 2021 and the item was delivered to her on July 25th 2021. The Since the item was not matching her expectation, she raised a return request with the company on July 25th 2021 and after repeated follow ups with Fossil India , the item was picked up on 9th Aug 2021 and it reached Fossil India warehouse on 11th Aug 2021. However, customer did not receive re… Read more Bangalore, Karnataka 560097

Refund from Air Asia – Rs.49,056/- : Mr. Abhishek Sharma of Bangalore, Karnataka had booked 4 tickets for Bangalore to Chandigarh and back, for the 9th of November & 13th November 2014. A night prior to the he was notified that the flight has been cancelled. He informed them that he need to cancel the return as well because the first sector got cancelled. However, even after 90 days he did not get refund. He posted his complaint with ICF on 24-02-2015 and the matter was taken with the Ai… Read more Abhishek Sharma, Bangalore, Karnataka

Refund from Travolook – Rs.17,825/- : Ms. Niharika Pilla of Visakhapatnam, Andhra Pradesh 530013 booked flight tickets from Srinagar to Visakhapatnam on 22/04/2021 for INR17825 and after payment she got a mail that the booking got cancelled due to rise in price and was told that the amount will be refunded within 10-15 days. Even after 15 days she did not get and submitted her complaint with ICF on 11/6/2021. ICF took up the matter with Travolook and the customer got her money back by 15/6/2… Read more Visakhapatnam, Andhra Pradesh 530013

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