SONY | India Consumer Forum


Complaint regarding Sony Bravia TV replacement offer

I have a Sony Bravia TV, Model No. KLV-28R412B IN5. The product was purchased by me in 2015.  Recently, I observed symptom “multiple white spot-on screen” and registered the complaint to company. Wherein after the complaint, the service engineer visited my place & observed that the display panel needs to be replaced but due to …

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Wrong headphone is delivered to me instead of Sony brand

Wrong product delivered. Value: low quality product I ordered a sony brand headphone but a wrong headphone is delivered to me. Company mentioned as key-joy. So I request to change my product a new one which is ordered at the time of ordered.(sony headphone) othewise refund my payment paid the transaction(cod) mode by phonepay Arunkumar …

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Regarding order placed for Sony PS5 and games

I have been waiting for my sony ps5 since 5 months. I booked in January and now it is being forced to buy 3 games at mrp of 5k each which are available easily for much less elsewhere. The store manager is showing some mail from the company (sony) to everyone but sony themselves said …

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Complaint regarding Sony C4 mobile service

I bought the Sony C4 phone on 9/11/2015. In coming months i faced issue with display(it operates on its own frequently) for which i submitted my phone to service center Chaitanya Sony Service center pune Pimpri chinchwad. The support person told me that in all the sony C4 devices this problem is occuring and they …

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Defective new Sony 3D LED Android TV

Intermittent Colored display issue with my Sony 3D LED Android TV. TV was installed on 26th Sept 2017 by a Sony Rep and after 2 days the Issue started to showup – A brand new TV which is faulty. A Sony tech had come home after raising a complaint (Had to call atleast for 25times) …

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Regarding defective Sony TV from Flipkart

I have purchased a sony TV from flipkart on 21-9-2017, but the product which was delivered seems to be defective from day one the vertical lines were appearing on the left hand side of the screen. The TV was installed when I was not available at home. The person who installed the TV was smart …

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Sony not providing post-warranty service for PS4

I have a PS4 from brand name Sony, warranty was expired. Now product is not working when we go to Sony autorised service centre they told us please pay Rs.14000 and we will give new PS4. I ask him for repair this but they refuse this product is not repairable. This such thing is not …

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