On 11/11/2019 , ”Axis Focused 25-Growth” named an SIP initiated without my concern or my authority of amount 2000/-rs p/month on my savings account at AXIS BANK (Ghod Dod Road Branch , SURAT) by using my duplicate signature on SIP form by AXIS BANK employee.
To stop the SIP i contacted with a sales executive of that branch (AXIS BANK-GHOD DOD ROAD BRANCH), he assured me that will look into this matter & problem will be solved soon but till today it is still not stopped or redemmed fully.
later i came to know that to start an SIP ,you need to sign some forms & OTP comes to your registered mobile number& e-mail.
But i didn’t sign any forms for SIP then who did this ? i asked this question to the bank manager but he has no answer. later i urged to review the form of SIP to find the employee code or name who initiated the SIP by using my duplicate signature.
On 04/02/2021 i got the copy of SIP forms where the signature totally mismatch with my real one & the employee code is 1xxxx6.
all the staffs along with manager of that branch are not serious about this matter, it means it is normal for them to use duplicate sign , then what is the security of my fund.
I want proper justice with my full compensation.
SURAT 395017, Gujarat